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(UPDATE-02/07)We were cyber attacked/robbed...BHW is now known in the financial world!
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Kaycee
Posted 2010-02-03 4:33 PM (#4706190)
Subject: (UPDATE-02/07)We were cyber attacked/robbed...BHW is now known in the financial world!



Texas Tenderheart

Posts: 4221
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Location: betwix Kaufman & Canton TX

Our small business was robbed for nearly a million dollars!  If you own, or someone you know owns, a small business they had better make sure their bank is highly secured before letting them have your money.  Our story has now gone national.  These cyber attacks are happening to businesses in the U.S. 5-6 times a week and BILLIONS of dollars have been stolen by foreign thieves.  One more sign that a lot of banks are out of hand.  Here is just one article about our case, I hope I can attach it correctly: 
http://www.denverpost.com/business/ci_14318057



Edited by Kaycee 2010-02-07 2:40 PM
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roanrobey
Posted 2010-02-03 4:35 PM (#4706202 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Color Coordinator

Posts: 14981
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Location: Oklahoma		Yikes! Thats awful!

Will your company get their money back?
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txbarlracr75
Posted 2010-02-03 4:37 PM (#4706207 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Boobie Squad Snake Wrangler

Posts: 4437
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Location: waiting for the rain to stop		In our weekly operations meeting we just talked about cyber attacks and the ways we are preventing it from happening. Wow...I am sorry to hear about this. Have they said what their course of action is?

ETA: man I just read that article....wrong wrong what the bank is doing. We actually had something very similar to that happen here but it was caught. Now for wires when they fax or email an outgoing wire request to us we have to call them and verify everything over the phone whereas before we just verified a signature...we quickly changed our proceedures.

Edited by txbarlracr75 2010-02-03 4:43 PM
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Kaycee
Posted 2010-02-03 4:42 PM (#4706218 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
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Location: betwix Kaufman & Canton TX		Oh yes!  This story has exploded this week!  My husband, Troy, will be on a news radio broadcast on Sun. and that is just a start.  It is hitting all the newsfeeds, today or sometime this week.  It would not be a surprise to hit the Wall Street Journal very soon.   It is a HUGE crime that has gone unnoticed by the puplic but the banks are getting away with not taking care of the small business owner when it hits.  There are laws on the books (Fair Credit Act) to protect the individual but when it comes to businesses....THEY ARE ON THEIR OWN! 


Edited by Kaycee 2010-02-06 1:31 AM
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teehaha
Posted 2010-02-03 4:44 PM (#4706224 - in reply to #4706207)
Subject: RE: We were cyber attacked/robbed...



Living on the edge of common sense

Posts: 15987
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Location: Carpenter, WY		wow...I can't believe a bank would honor a wire request from overseas like that
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roanrobey
Posted 2010-02-03 4:45 PM (#4706227 - in reply to #4706218)
Subject: RE: We were cyber attacked/robbed...



Color Coordinator

Posts: 14981
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Location: Oklahoma		I hope things work out.

Did not know that there were not laws to protect the small business owner. Very scary. Please keep us updated.
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Fun2Run
Posted 2010-02-03 4:48 PM (#4706233 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



A Barrel Of Monkeys

Posts: 8034
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Location: Texas		Wow. That was an eye opener.  Wow. 
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Kaycee
Posted 2010-02-03 4:49 PM (#4706239 - in reply to #4706207)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX
txbarlracr75 - 2010-02-03 4:37 PM In our weekly operations meeting we just talked about cyber attacks and the ways we are preventing it from happening. Wow...I am sorry to hear about this. Have they said what their course of action is?

ETA: man I just read that article....wrong wrong what the bank is doing. We actually had something very similar to that happen here but it was caught. Now for wires when they fax or email an outgoing wire request to us we have to call them and verify everything over the phone whereas before we just verified a signature...we quickly changed our proceedures.

Hey y'all were very lucky for catching soon and having a bank that is PRO-ACTIVE.  We have become experts at a cost of $200K+.  We are very lucky to still be able to do business, but most small businesses have been wiped out when they are hit for several hundred thousand. 
My husband has been unable to even eat lunch today, they are getting bombarded with calls from all over the country from news agencies, businesses that have been hit and lost everything, and just individuals supporting our cause.
PlainsCapital will wish they never messed with us.  I think they thougt we were just a small business that would not fight back...they had no clue. 

Edited by Kaycee 2010-02-06 1:34 AM
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txbarlracr75
Posted 2010-02-03 4:51 PM (#4706249 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Boobie Squad Snake Wrangler

Posts: 4437
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Location: waiting for the rain to stop		You know what I don't get is the bank is saying this.....

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Kaycee
Posted 2010-02-03 4:51 PM (#4706251 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX		Remember PlainsCapital was given $87mil in TARP funds and they are sueing our "little" company!!! 
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SG.
Posted 2010-02-03 4:52 PM (#4706260 - in reply to #4706202)
Subject: RE: We were cyber attacked/robbed...



Rottie Mom Feed Guru

50005000500050005000500050005000500020001001002525
Location: Land of nowhere		OH NO
and I didn't know this!
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SG.
Posted 2010-02-03 4:54 PM (#4706264 - in reply to #4706239)
Subject: RE: We were cyber attacked/robbed...



Rottie Mom Feed Guru

50005000500050005000500050005000500020001001002525
Location: Land of nowhere
Kaycee - 2010-02-03 3:49 PM
txbarlracr75 - 2010-02-03 4:37 PM In our weekly operations meeting we just talked about cyber attacks and the ways we are preventing it from happening. Wow...I am sorry to hear about this. Have they said what their course of action is?

ETA: man I just read that article....wrong wrong what the bank is doing. We actually had something very similar to that happen here but it was caught. Now for wires when they fax or email an outgoing wire request to us we have to call them and verify everything over the phone whereas before we just verified a signature...we quickly changed our proceedures.

Hey y'all were very lucky for catching soon and having a bank that is PRO-ACTIVE.  We have become experts at a cost of $200K+.  We are very lucky to still be able to do business, but most small businesses have been wiped out when they are hit for several hundred thousand.  We feel sooo honored to have the people on board that saw our story and want to make our story an example for the banks.  We are putting the fear of government in them! 
My husband has been unable to even eat lunch today, they are getting bombarded with calls from all over the country from news agencies, businesses that have been hit and lost everything, attornies that want to take our case pro bono and just individuals supporting our cause.
PlainsCapital will wish they never messed with us.  I think they thougt we were just a small business that would not fight back...they had no clue. 

GOOD FOR YOU!
FIGHT THIS!
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Kaycee
Posted 2010-02-03 4:55 PM (#4706268 - in reply to #4706249)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX
txbarlracr75 - 2010-02-03 4:51 PM You know what I don't get is the bank is saying this.....


NO, they don't require a signiture!!!  Just a username and password!  We have all the anti-virus software, so we had no idea the thieves were so advanced.  Most of the BIG banks have been proactive in their sucurity but PlainsCapital, GULP!  We HAVE never done overseas banking with this account and when the wires started to hit it should have been a HUUUUGE red flag to the bank but they never caught it !!!

Edited by Kaycee 2010-02-06 1:36 AM
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lost in MO
Posted 2010-02-03 4:59 PM (#4706278 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Mother of a "Hot Shot"

Posts: 7363
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Location: somewhere in Missouri		Wow! hope you get this resolved
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Kaycee
Posted 2010-02-03 5:00 PM (#4706283 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX		Thanks SG!    Your bank is right in having you come in and sign as an idividual (private citizen) but when it comes to banking with bussinesses it would be VERY inconvient to have to go to the bank EVERYTIME your business does a wire transfer.  Many of the banks are adopting systems where you have to have a "token". 
Remember in the article where PlainsC. says they have "reasonable" security?  How would you like to hear that from your own bank? LOL  "Yea, it's reasonable..."  UGH! 
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Kaycee
Posted 2010-02-03 5:03 PM (#4706294 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX		When this first happened we went through all those stages of grief and literally thought we were doomed!  Our attorney gave us some hope but still you are thinking that you have just lost a huge amount of money! 
My husband was instrumental in finding some VERY heavy hitters in the bank security business and we have a very, very good chance in being made whole again!
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SG.
Posted 2010-02-03 5:06 PM (#4706302 - in reply to #4706283)
Subject: RE: We were cyber attacked/robbed...



Rottie Mom Feed Guru

50005000500050005000500050005000500020001001002525
Location: Land of nowhere
Kaycee - 2010-02-03 4:00 PM Thanks SG!    Your bank is right in having you come in and sign as an idividual (private citizen) but when it comes to banking with bussinesses it would be VERY inconvient to have to go to the bank EVERYTIME your business does a wire transfer.  Many of the banks are adopting systems where you have to have a "token". 
Remember in the article where PlainsC. says they have "reasonable" security?  How would you like to hear that from your own bank? LOL  "Yea, it's reasonable..."  UGH! 

Nope my business account requires one of us to have to go in person to do it
They won't do it any other way.
I know there is times this is a pain but after reading your story I am glad they have this policy
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txbarlracr75
Posted 2010-02-03 5:07 PM (#4706306 - in reply to #4706190)
Subject: RE: We were cyber attacked/robbed...



Boobie Squad Snake Wrangler

Posts: 4437
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Location: waiting for the rain to stop		I would think attorneys would be jumping at this case too. I think you will get your money back. This to me is clearly a bank error and they need to own up to it. Good luck to you all...we get the Wall Street here....I was telling the president of the bank here about you problem...he just shook his head...said sue them...lol...you'll get it back.
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Kaycee
Posted 2010-02-03 5:13 PM (#4706325 - in reply to #4706306)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX
txbarlracr75 - 2010-02-03 5:07 PM I would think attorneys would be jumping at this case too. I think you will get your money back. This to me is clearly a bank error and they need to own up to it. Good luck to you all...we get the Wall Street here....I was telling the president of the bank here about you problem...he just shook his head...said sue them...lol...you'll get it back.

LOL We have heard from so many banks that are just floored that this bank is suing the customer!  It is unheard of. 
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Kaycee
Posted 2010-02-03 5:16 PM (#4706335 - in reply to #4706302)
Subject: RE: We were cyber attacked/robbed...



Texas Tenderheart

Posts: 4221
20002000100100
Location: betwix Kaufman & Canton TX
SG. - 2010-02-03 5:06 PM
Kaycee - 2010-02-03 4:00 PM Thanks SG!    Your bank is right in having you come in and sign as an idividual (private citizen) but when it comes to banking with bussinesses it would be VERY inconvient to have to go to the bank EVERYTIME your business does a wire transfer.  Many of the banks are adopting systems where you have to have a "token". 
Remember in the article where PlainsC. says they have "reasonable" security?  How would you like to hear that from your own bank? LOL  "Yea, it's reasonable..."  UGH! 

Nope my business account requires one of us to have to go in person to do it
They won't do it any other way.
I know there is times this is a pain but after reading your story I am glad they have this policy

    I am sooo happy that your business account has that security.  I hope our story will make others(businesses, especially) aware.
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