Folks on-line
'
1
Forums Albums Skins 1
Search Register Logon


You are logged in as a guest. Logon or register an account to access more features.
OTHER FORUMS:    Horse Trailers  -   Trucks   -   Cutting  -   Reining  -   Roping 
'
How long do you wait on your vet?
Moderators: luluwhit, gotothewhip, crossspur, ForumAdmin

Jump to page : 1 2
Now viewing page 2 [20 messages per page]
Last activity 2019-03-15 6:06 PM
25 replies, 1174 views

View previous thread :: View next thread
   General Discussion -> Barrel Talk
Refresh
Message format
 
horsegirl
Reg. Feb 2004
Posted 2019-03-12 3:20 PM (#7424790 - in reply to #7423982)
Subject: RE: How long do you wait on your vet?



The One


Posts: 7715
50002000500100100
Location: South Georgia

The one center I go to (not the local vet, but the vet hospital for lameness or more in-depth stuff), has you go to the counter first to get your card on file. Then, you can unload your horse and a vet tech meets you to take your horse into a stall complete with alfalfa. Then, you wait for the vet to finish up with the previous appointment. I'm fine waiting since my horse is in a posh stall with 8" of shavings and alfalfa and water. LOL

share Top of the page Bottom of the page
4roads
Reg. Apr 2016
Posted 2019-03-12 11:51 PM (#7424830 - in reply to #7424789)
Subject: RE: How long do you wait on your vet?





10025
Location: Illinois

casualdust07 - 2019-03-12 3:16 PM


Most of my appointments have no wait time to see me. But I am the newest vet at the practice so I do have a lighter schedule so I have less over flow from the previous appointment. 


 


What usually happens is this- a person makes an appointment but runs late, or they show up early on top of your other appointment. Now you have two people at once who were supposed to be spread apart and you have to accommodate both. 


Or it can be this scenario- a person schedules an appointment for one thing, so we schedule enough time for what was requested. When they arrive, they add to their appointment with multiple horses or multiple requests.


Or it can be this- you bring your horse for routine injections and we realize there’s a new problem and we have to do a whole in depth lameness exam that takes way longer than we anticipated. 


And then there’s always the actual emergency that comes in that ties us up. 


Its a tough situation because when you get your appointment you want to get your problem solved. That can take longer than we thought. Then it runs into the next appointment slot. Or if your first appointment of the day runs late, everything else for the rest of the day is pushed back. 


THIS!! ^

 

 

Im a technician at a small animal clinic and for an ambulatory equine practice. I wish every person could work just a week in the veterinary field to understand how it is. I love both jobs to pieces but yes some days we get behind more than we would like and it can get frustrating. Every scenario you mentioned happens every single day. 

share Top of the page Bottom of the page
madredepeanut
Reg. Aug 2017
Posted 2019-03-13 9:52 AM (#7424850 - in reply to #7423982)
Subject: RE: How long do you wait on your vet?



Extreme Veteran


Posts: 557
5002525

I've had to wait days for my vet before. Emergencies come up, and my horses get pushed to the back burner. Luckily I can do some things myself, but man, sometimes it will be weeks before I get a few of my horses' teeth floated. Other times though, like when I have emergencies, or middle of the night foals, my vet is always at my beck and call. Some days, being married to an equine vet is the best thing in the world (I wouldn't trade him for anything)- other days, we joke about how I picked the wrong type of doctor



Edited by madredepeanut 2019-03-13 10:11 AM
share Top of the page Bottom of the page
FLITASTIC
Reg. Jun 2012
Posted 2019-03-13 1:23 PM (#7424879 - in reply to #7424850)
Subject: RE: How long do you wait on your vet?



Expert


Posts: 4305
20002000100100100

madredepeanut - 2019-03-13 7:52 AM


I've had to wait days for my vet before. Emergencies come up, and my horses get pushed to the back burner. Luckily I can do some things myself, but man, sometimes it will be weeks before I get a few of my horses' teeth floated. Other times though, like when I have emergencies, or middle of the night foals, my vet is always at my beck and call. Some days, being married to an equine vet is the best thing in the world (I wouldn't trade him for anything)- other days, we joke about how I picked the wrong type of doctor


Oh goodness. lol thats funny! But I might be willing to wait 2 weeks for FREE vet care! 

share Top of the page Bottom of the page
madredepeanut
Reg. Aug 2017
Posted 2019-03-13 1:58 PM (#7424883 - in reply to #7424879)
Subject: RE: How long do you wait on your vet?



Extreme Veteran


Posts: 557
5002525

FLITASTIC - 2019-03-13 11:23 AM


madredepeanut - 2019-03-13 7:52 AM


I've had to wait days for my vet before. Emergencies come up, and my horses get pushed to the back burner. Luckily I can do some things myself, but man, sometimes it will be weeks before I get a few of my horses' teeth floated. Other times though, like when I have emergencies, or middle of the night foals, my vet is always at my beck and call. Some days, being married to an equine vet is the best thing in the world (I wouldn't trade him for anything)- other days, we joke about how I picked the wrong type of doctor



Oh goodness. lol thats funny! But I might be willing to wait 2 weeks for FREE vet care! 


Yeah, that's why I can't get *too* upset 

share Top of the page Bottom of the page
Whinny19
Reg. Aug 2004
Posted 2019-03-15 6:06 PM (#7425037 - in reply to #7423982)
Subject: RE: How long do you wait on your vet?



Brains Behind the Operation...


Posts: 4508
20002000500
Location: Arizona

My last job was a receptionist for an equine veterinary practice, who was also an emergency referral/surgical clinic. Really great vets, so they were in pretty high demand anyway, and being an ER referral clinic anything could drop in at any time.

Communication is definitely key. Some vets are better than others at this, and many truly want to see and help EVERYONE and there just aren't enough hours in the day. The office staff can and should help in this area.

As the receptionist, I was usually the first one to know if an emergency was coming in, or an appt was running longer than expected. In those cases, I always tried to call and give following appts a heads up. We always tried to provide options; client could be seen by a different vet, come in later, drop off the horse (we often offered free overnight boarding in these cases), reschedule for another day, or wait if they wished.

If an ER arrived at the same time as a scheduled appt and I didn't have a chance to call ahead, our vets were great at assessing the situation quickly and giving me an ETA so I could discuss options with the client. We had awesome, understanding clients, and much of that was due to customer service.

After waiting 15-20 minutes, somebody should have at least approached you with ETA info, and offered you some options.

share Top of the page Bottom of the page
Jump to page : 1 2
Now viewing page 2 [20 messages per page]
Jump to forum :
Search this forum
Printer friendly version
E-mail a link to this thread
Message format
 

'
Registered to: Barrel Horse World
(Delete all cookies set by this site)
Running MegaBBS ASP Forum Software
© 2002-2019 PD9 Software