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Tractor Supply vs Walmart

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Last activity 2020-01-13 8:49 AM
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streakysox
Reg. Jul 2008
Posted 2020-01-12 12:52 PM
Subject: RE: Tractor Supply vs Walmart



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want2chase3 - 2020-01-11 7:31 PM


Frodo - 2020-01-11 4:34 PM


streakysox - 2020-01-10 4:28 PM


I really can't tell you all the stories but I was in a hurry and walking past the boots/shoes I saw a pair of Aristotle shoes 30% off they were my size so I bought them. Got them home and had two left shoes. Took them back. They put them right back out in the shelf!



You know those big ole plastic buttons they put on garments at TSC to keep people from stealing them.  I was trying on a pair of rubber boots (you know the cheap black ones that are polka dotted) and jammed my heel right into a tack at the bottom of the boot clear to the hilt. Ouch and Ouch and Ouch.  Someone had pulled the button apart and the backside of the button is another button that fits into it with about a 1/3 to 1/2 inch spike.  They had either placed it in the boot on purpose like that or just thrown it in the boot and it happened to land sticking straight up.  



 



That hurt me just reading it!!


Hurt me reading it too

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streakysox
Reg. Jul 2008
Posted 2020-01-12 1:01 PM
Subject: RE: Tractor Supply vs Walmart



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Racer4eva - 2020-01-09 7:37 AM


Well dont flame me but i do work for TSC. Fortunately the one i work at and have for 3 years is alot more helpful. I can say that unless an item is on the shelf  (and not on top of the aisle) we dont have it in back. There is nothing in the back besides feed. We dont have stock stored but they should have been able to see if any other TSC store has it in stock or if they could get it shipped to you. On the wormer thing, unfortunately people have stolen enough that it is store policy to bring things to the front but they should have been alot nicer about it and just let you know they would be up there when you finished shopping. Our store cant even leave MSM on the sales floor because its stolen to make meth, as is dog wormer. And cant tell you how many things daily we find stolen.  I have heard about other stores not rotating feed unfortunately. I only know what we do at the store i work at and we are usually on top of that.


Im not sticking up for them, but just wanted to clear up what i could answer. I went back to school so im only there 2 days a week and do NOT want to work there my entire life


I had seen some icthamol in TSC and was in a hurry so I asked where it was and the girl in there told me they did not have it so I walked to the area where I had seen it and picked up went to the register where the same girl was checking out paid and left. She never even noticed what I bought. 

Went in to buy a solar fence charger (about $175). I asked if the battery came with it or you had to buy it separately. The person told me that it was solar so it didn't need a battery. I told the person that the charger would not work for me if it only worked in the day time. I just ordered one from Valley Vet. They knew about the battery. 

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hoofs_in_motion
Reg. Apr 2011
Posted 2020-01-12 9:34 PM
Subject: RE: Tractor Supply vs Walmart



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Racer4eva - 2020-01-09 7:37 AM


Well dont flame me but i do work for TSC. Fortunately the one i work at and have for 3 years is alot more helpful. I can say that unless an item is on the shelf  (and not on top of the aisle) we dont have it in back. There is nothing in the back besides feed. We dont have stock stored but they should have been able to see if any other TSC store has it in stock or if they could get it shipped to you. On the wormer thing, unfortunately people have stolen enough that it is store policy to bring things to the front but they should have been alot nicer about it and just let you know they would be up there when you finished shopping. Our store cant even leave MSM on the sales floor because its stolen to make meth, as is dog wormer. And cant tell you how many things daily we find stolen.  I have heard about other stores not rotating feed unfortunately. I only know what we do at the store i work at and we are usually on top of that.


Im not sticking up for them, but just wanted to clear up what i could answer. I went back to school so im only there 2 days a week and do NOT want to work there my entire life


Sorry but I was a customer, that should have never been said to me nor the assumption made. How was I to know people steal wormer? I'm a nurse, if I told half of the patients that I see daily they couldn't get pain medication because they were drug seeking....I would be fired. To me, being told I couldn't be handed wormer because I would steal it....was rude and never should have been said in such manner. 

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streakysox
Reg. Jul 2008
Posted 2020-01-12 11:23 PM
Subject: RE: Tractor Supply vs Walmart



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hoofs_in_motion - 2020-01-12 9:34 PM


Racer4eva - 2020-01-09 7:37 AM


Well dont flame me but i do work for TSC. Fortunately the one i work at and have for 3 years is alot more helpful. I can say that unless an item is on the shelf  (and not on top of the aisle) we dont have it in back. There is nothing in the back besides feed. We dont have stock stored but they should have been able to see if any other TSC store has it in stock or if they could get it shipped to you. On the wormer thing, unfortunately people have stolen enough that it is store policy to bring things to the front but they should have been alot nicer about it and just let you know they would be up there when you finished shopping. Our store cant even leave MSM on the sales floor because its stolen to make meth, as is dog wormer. And cant tell you how many things daily we find stolen.  I have heard about other stores not rotating feed unfortunately. I only know what we do at the store i work at and we are usually on top of that.


Im not sticking up for them, but just wanted to clear up what i could answer. I went back to school so im only there 2 days a week and do NOT want to work there my entire life



Sorry but I was a customer, that should have never been said to me nor the assumption made. How was I to know people steal wormer? I'm a nurse, if I told half of the patients that I see daily they couldn't get pain medication because they were drug seeking....I would be fired. To me, being told I couldn't be handed wormer because I would steal it....was rude and never should have been said in such manner. 


Aren't customers what keep them in business?  Asking for a friend

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Racer4eva
Reg. Feb 2009
Posted 2020-01-13 7:20 AM
Subject: RE: Tractor Supply vs Walmart


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hoofs_in_motion - 2020-01-12 10:34 PM


Racer4eva - 2020-01-09 7:37 AM


Well dont flame me but i do work for TSC. Fortunately the one i work at and have for 3 years is alot more helpful. I can say that unless an item is on the shelf  (and not on top of the aisle) we dont have it in back. There is nothing in the back besides feed. We dont have stock stored but they should have been able to see if any other TSC store has it in stock or if they could get it shipped to you. On the wormer thing, unfortunately people have stolen enough that it is store policy to bring things to the front but they should have been alot nicer about it and just let you know they would be up there when you finished shopping. Our store cant even leave MSM on the sales floor because its stolen to make meth, as is dog wormer. And cant tell you how many things daily we find stolen.  I have heard about other stores not rotating feed unfortunately. I only know what we do at the store i work at and we are usually on top of that.


Im not sticking up for them, but just wanted to clear up what i could answer. I went back to school so im only there 2 days a week and do NOT want to work there my entire life



Sorry but I was a customer, that should have never been said to me nor the assumption made. How was I to know people steal wormer? I'm a nurse, if I told half of the patients that I see daily they couldn't get pain medication because they were drug seeking....I would be fired. To me, being told I couldn't be handed wormer because I would steal it....was rude and never should have been said in such manner. 


Im not sticking up for the way they treated you at all and i am sorry for the way it was said to you. I was just explaining the reasoning behind the store policy . Did you call in and do a customer survey on the store or call corporate and complain? That does go a long way in tractor, especially customer service complaints. If we ever get a customer complaint it is dealt with

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want2chase3
Reg. May 2009
Posted 2020-01-13 8:49 AM
Subject: RE: Tractor Supply vs Walmart



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Theres 1 lady at one of the TSC stores that is absolutely nice as can be to EVERY single customer that rolls thru her line, she doesnt know a thing about livestock or anything that goes with "life out here" but I swear shes the most pleasant person to deal with, I'll wait in her line to avoid the annoyed 20 something, smacking gum, checking people out acting like shes doing us a favor..  this sweet lady always asks people what this or that is for, or asks how many dogs do you own or cats, whatever you're buying.. I just adore her. 

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