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Question about veterinarians' policies towards patient records?
Zanadoo88
Reg. Sep 2010
Posted 2014-02-06 9:09 PM
Subject: Question about veterinarians' policies towards patient records?



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So I have a friend that recently had a horse that was hit by a car and obtained a fatal injury to the leg. My friend chose to put the horse down after talking via text and phone with the vet. She sent pictures via text message to the vet and the vet then said that he thought the horse would not recover even with surgery. Then later on in the year the vet posted these pictures on Facebook with a fictitious story about how the injury was obtained and the way the owner chose to take care of it....somewhat insinuating that the owner did not take care of it in a timely manner. He also wrote in the comment section "Round one, car one, horse zero". The vet did not take the pictures nor did he ask if he could post them. Is that acceptable or no? Are there policies pertaining to such situations in the veterinary field? It just doesn't seem right to me.
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casualdust07
Reg. Mar 2005
Posted 2014-02-06 9:23 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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I am sure you will see more of this as more vet clinics use Facebook. I am not sure what she could do, part of me thinks since it was her pictures he should have asked for permission. Not to mention if the story is wrong… but I am also not sure what to do since no names of horses or owners were given- right?
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cheryl makofka
Reg. Jan 2011
Posted 2014-02-06 9:23 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Zanadoo88 - 2014-02-06 9:09 PM

So I have a friend that recently had a horse that was hit by a car and obtained a fatal injury to the leg. My friend chose to put the horse down after talking via text and phone with the vet. She sent pictures via text message to the vet and the vet then said that he thought the horse would not recover even with surgery. Then later on in the year the vet posted these pictures on Facebook with a fictitious story about how the injury was obtained and the way the owner chose to take care of it....somewhat insinuating that the owner did not take care of it in a timely manner. He also wrote in the comment section "Round one, car one, horse zero". The vet did not take the pictures nor did he ask if he could post them. Is that acceptable or no? Are there policies pertaining to such situations in the veterinary field? It just doesn't seem right to me.

Complete breach of confidentiality
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Zanadoo88
Reg. Sep 2010
Posted 2014-02-06 9:25 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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casualdust07 - 2014-02-06 9:23 PM

I am sure you will see more of this as more vet clinics use Facebook. I am not sure what she could do, part of me thinks since it was her pictures he should have asked for permission. Not to mention if the story is wrong… but I am also not sure what to do since no names of horses or owners were given- right?

No the names of the horse and owner were not included but we live in a very small community and several people in our circle of friends knew of the accident and the horse.
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RunNitroRun
Reg. Oct 2011
Posted 2014-02-06 9:29 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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I would certainly think using the photos without the written consent of the owner would be forbidden. The records are those of the owners and I would assume photographs would be the same.

Depending on the pictures and whether or not the horse could be identified by those photos may change things. For example radiographs or thermal images with the identification markers removed wouldn't tell you who the horse is (usually) but a photograph of a horse standing showing it in full view could lead some (who know the horse) to identify it. Now your friend knows that the's vet that she sent the x-rays to, and depending on the pictures she may be the only one who would know that.

Regardless of the intention of the vet (to educate, to draw more viewers to their page, to highlight a situation - whatever it may be) the photographs and attached story bother your friend so I would suggest she call the vet and ask them to remove them, including the story, from Facebook. If the vet doesn't remove the photographs then I think your friend has a reason to escalate the issue but for now a simple call may be all is needed.

Good luck.

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casualdust07
Reg. Mar 2005
Posted 2014-02-06 9:30 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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Okay so, as far as records go- there may or may not even be a record for this case- if everything was done via phone or text, there may not have been anything put in his chart. If the vet is really on top of things, he would have, but since there wasn't a vet visit- there's no official record to breach.

THAT being said- if he's falsifying the story- that I still think is a target of going after.
And the fact that he used pictures without permission.
AND the fact that he has damaged/ruined a client- physician relationship.


Not to mention- whether he's breaking any laws or not, (since I don't know because there may or may not be an official record on this since it was via phone/text), the veterinary world is very very small. If word gets out that the story was not as he described it, he could feel the ramifications from it from clients and colleagues.
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Morab76
Reg. Feb 2008
Posted 2014-02-06 9:32 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Doesn't sound illegal . . . just unethical.  Common courtesy would dictate he ask first for permission for use of pics.  It is more bothersome that the inaccurate story he is posting leads one to question the credibility and professionalism of the vet.  I love that clinics are using FB and YouTube to document and educate, but the owner should give the okay.  Since my law degree is from Google and Wikipedia, I can't give much help there :)
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MidnightMixer
Reg. Jun 2010
Posted 2014-02-06 9:33 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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I have no answer to this, but just wanted to say how unprofessional this world keeps getting. Why can't people conduct themselves like adults, especially in what I deem "professional" jobs.
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casualdust07
Reg. Mar 2005
Posted 2014-02-06 9:37 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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unethical is a good word!


We have ethics sessions once a semester to discuss cases like this in vet school. I can bring it up at the next meeting and see what they say.

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Zanadoo88
Reg. Sep 2010
Posted 2014-02-06 9:48 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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casualdust07 - 2014-02-06 9:37 PM

unethical is a good word!


We have ethics sessions once a semester to discuss cases like this in vet school. I can bring it up at the next meeting and see what they say.


That would be awesome to hear the response of vet educators! The owner by no means wants to take legal action. I personally was just curious about how that all worked. I didn't think that was acceptable and was just curious if there was legalities pertaining to it. The owner confronted the vet and just told him that she didn't know what the legalities entailed and in turn the vet said he would no longer be working on her animals...why would she want to go to him anyways after that right??? But I just didn't know if he was trying to cover his butt by doing that.
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sophiebelle
Reg. Jul 2008
Posted 2014-02-07 1:38 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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Zanadoo88 - 2014-02-06 9:48 PM
casualdust07 - 2014-02-06 9:37 PM unethical is a good word! We have ethics sessions once a semester to discuss cases like this in vet school. I can bring it up at the next meeting and see what they say.
That would be awesome to hear the response of vet educators! The owner by no means wants to take legal action. I personally was just curious about how that all worked. I didn't think that was acceptable and was just curious if there was legalities pertaining to it. The owner confronted the vet and just told him that she didn't know what the legalities entailed and in turn the vet said he would no longer be working on her animals...why would she want to go to him anyways after that right??? But I just didn't know if he was trying to cover his butt by doing that.

 I am appalled by this vet's attitude! First, to post pictures of a client's dead horse that died in such a tragic way on Facebook shows a total lack of compassion and professionalism. Then, when approached by the client, who is clearly disturbed by the images, his response is to say he wouldn't work on her animals any longer leaves me speechless. I would bad mouth that vet to anyone and everyone who would listen. He sounds like he was overloaded with chauvinistic hormones at birth. What a piece of work! 
If the story on FB is slanderous towards the owner of the horse, I would think there are some legal lines that have been crossed. 
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runs4fun
Reg. Oct 2006
Posted 2014-02-07 5:47 AM
Subject: RE: Question about veterinarians' policies towards patient records?





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He didn't do anything illegal but he showed a total lack of class, not to mention compassion.  If I lived in his area he would become the vet at the very bottom of my list.   
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zerotlperformancehor
Reg. Jan 2014
Posted 2014-02-07 8:37 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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How rude! I'd go onto that Facebook page and comment " I'm the owner of this horse, this very never actually saw the horse, and this is what really happened..."
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Sangria
Reg. Nov 2003
Posted 2014-02-07 9:04 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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runs4fun - 2014-02-07 5:47 AM He didn't do anything illegal but he showed a total lack of class, not to mention compassion.  If I lived in his area he would become the vet at the very bottom of my list.   

Actually he did.
Posting a picture he did not take or have permission from the person who took it is a form of copyright infringement

There is a way your friend can report it to FB and they will take it down. She can do a search and find out how.


Very poor ethic's of his part


 
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BamaCanChaser
Reg. Nov 2012
Posted 2014-02-07 9:09 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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zerotlperformancehor - 2014-02-07 8:37 AM

How rude! I'd go onto that Facebook page and comment " I'm the owner of this horse, this very never actually saw the horse, and this is what really happened..."

I would do as mentioned above first, and just call your vet and ask that the FALSE story along with your pics be removed, if they did not comply then this is what I would do also. It would show his clients exactly how unprofessional he is. I know if I saw something like it on my vet's page, I would be hesitant to ever do business with him again.
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ACEINTHEHOLE
Reg. Apr 2005
Posted 2014-02-07 9:14 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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I would simply feel obligated to go on the clinics FB page and set the record straight.  Starting with not having permission to post the pictures, to correcting the story, letting everyone know he lied about it, then even tell them when confronted how he acted.  Sounds reasonable to me...! 
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wyoming barrel racer
Reg. Apr 2006
Posted 2014-02-07 11:05 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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I don't think vets have a patient confidentiality deal. I can be in the clinic, any clinic I have gone to and ask questions about this animal or that. I can be right in the room while he is doing a surgery (water belly steer etc) and ask who's it is.

For what this vet did, I would contact them and tell them how tactless they are and very very unprofessional. That is someone's animal, beloved or not, it isn't right to poke fun on the internet. 
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Southtxponygirl
Reg. Nov 2006
Posted 2014-02-07 11:18 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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I would confront and ask him what was the reason for posting the pictures and saying what he said. 
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SaraJean
Reg. Dec 2006
Posted 2014-02-07 11:27 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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Technically speaking he could not post the photo's without permission of the person who took them (copywright laws). And it's also wrong that he didn't tell the whole truth about the situation with the horse.
I send my vet photo's all the time if we're working on an injured horse at my place. I take photo's through the whole healing process for him & he know's he has the ok to use them for any purpose he can be it a reference for himself or to help educate other clients. I wouldn't expect him to contact me to use anything that I send him. 
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Hollywoods Fan
Reg. Dec 2003
Posted 2014-02-07 11:34 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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IDK, but I am thinking there is more to this story.  I would assume that you are getting your information from your friend.  If I had a horse that was hit by a car, I would be calling the vet to come out NOW and look at my horse, I wouldn't be handling it by phone and text messages.  You said you live in a small community, so I would think in an emergency, the vet would not have far to come.  I get the sense that the vet was disgusted by the way this situation was handled by the owner - like he felt the owner did not do right by the horse.  I am not saying that he should have posted on FB, but it sounds like this is a vent on his part.  What other motivation would he have for posting this?  I don't know if it is legal or not, but if he didn't use any names in his post, I doubt that there is much that can be done about it.  Maybe FB will take it down if your friend requests they do so. 
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WYOracer
Reg. Feb 2012
Posted 2014-02-07 11:36 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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Zanadoo88 - 2014-02-06 8:09 PM So I have a friend that recently had a horse that was hit by a car and obtained a fatal injury to the leg. My friend chose to put the horse down after talking via text and phone with the vet. She sent pictures via text message to the vet and the vet then said that he thought the horse would not recover even with surgery. Then later on in the year the vet posted these pictures on Facebook with a fictitious story about how the injury was obtained and the way the owner chose to take care of it....somewhat insinuating that the owner did not take care of it in a timely manner. He also wrote in the comment section "Round one, car one, horse zero". The vet did not take the pictures nor did he ask if he could post them. Is that acceptable or no? Are there policies pertaining to such situations in the veterinary field? It just doesn't seem right to me.

I worked for vets and NO that is NOT acceptable.  They need to have permission to post publicly about a case. 
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Zanadoo88
Reg. Sep 2010
Posted 2014-02-07 4:51 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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Hollywood's Fan - 2014-02-07 11:34 AM

IDK, but I am thinking there is more to this story.  I would assume that you are getting your information from your friend.  If I had a horse that was hit by a car, I would be calling the vet to come out NOW and look at my horse, I wouldn't be handling it by phone and text messages.  You said you live in a small community, so I would think in an emergency, the vet would not have far to come.  I get the sense that the vet was disgusted by the way this situation was handled by the owner - like he felt the owner did not do right by the horse.  I am not saying that he should have posted on FB, but it sounds like this is a vent on his part.  What other motivation would he have for posting this?  I don't know if it is legal or not, but if he didn't use any names in his post, I doubt that there is much that can be done about it.  Maybe FB will take it down if your friend requests they do so. 

My friend called the vet first and then the vet told her to send her the pictures via text. The owner was concerned about hauling the horse as the ride to the vet is about 45 minutes and didn't want to cause further damage. The vet said after looking at the pictures that there was nothing he could do and that the animal should be put down. So instead of waiting for the vet to get to their house to euthanize the horse my friend's husband chose to put it down by gunshot by himself.
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missroselee
Reg. Jul 2006
Posted 2014-02-07 5:17 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Zanadoo88 - 2014-02-07 5:51 PM
Hollywood's Fan - 2014-02-07 11:34 AM IDK, but I am thinking there is more to this story.  I would assume that you are getting your information from your friend.  If I had a horse that was hit by a car, I would be calling the vet to come out NOW and look at my horse, I wouldn't be handling it by phone and text messages.  You said you live in a small community, so I would think in an emergency, the vet would not have far to come.  I get the sense that the vet was disgusted by the way this situation was handled by the owner - like he felt the owner did not do right by the horse.  I am not saying that he should have posted on FB, but it sounds like this is a vent on his part.  What other motivation would he have for posting this?  I don't know if it is legal or not, but if he didn't use any names in his post, I doubt that there is much that can be done about it.  Maybe FB will take it down if your friend requests they do so. 
My friend called the vet first and then the vet told her to send her the pictures via text. The owner was concerned about hauling the horse as the ride to the vet is about 45 minutes and didn't want to cause further damage. The vet said after looking at the pictures that there was nothing he could do and that the animal should be put down. So instead of waiting for the vet to get to their house to euthanize the horse my friend's husband chose to put it down by gunshot by himself.
First of all.  NO vet in their right mind is going to diagnose over a text message.  Unethical and unprofessional.  Now if she had called the vet to ask an opinion by telling him the injuries, then whatever he tells the client is STRICTLY opinion.  Not a diagnosis or treatment.  So using the vets word as an excuse to euthanize doesn't work either.  She needs to know SHE made the best judgement call for her horse and that the vet should have no responsibilty in that particular case at all.

Secondly, what he did is not technically illegal unless he's using names, however, it is in fact against facebook policies and can be reported.

People are going to talk  no matter what.  I lost a horse in a horribly tragic accident.  He was dead before anyone found him.  Called the vet out either way to confirm cause of death and talked about it to NOBODY and yet rumours and stories flew.  As long as your friend knows the truth then that is all that matters.

Otherwise, your friends needs to find a new vet.


Edited by missroselee 2014-02-07 5:20 PM
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MsDuchessGoTe
Reg. Jan 2011
Posted 2014-02-07 5:18 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Zanadoo88 - 2014-02-07 4:51 PM

Hollywood's Fan - 2014-02-07 11:34 AM

IDK, but I am thinking there is more to this story.  I would assume that you are getting your information from your friend.  If I had a horse that was hit by a car, I would be calling the vet to come out NOW and look at my horse, I wouldn't be handling it by phone and text messages.  You said you live in a small community, so I would think in an emergency, the vet would not have far to come.  I get the sense that the vet was disgusted by the way this situation was handled by the owner - like he felt the owner did not do right by the horse.  I am not saying that he should have posted on FB, but it sounds like this is a vent on his part.  What other motivation would he have for posting this?  I don't know if it is legal or not, but if he didn't use any names in his post, I doubt that there is much that can be done about it.  Maybe FB will take it down if your friend requests they do so. 

My friend called the vet first and then the vet told her to send her the pictures via text. The owner was concerned about hauling the horse as the ride to the vet is about 45 minutes and didn't want to cause further damage. The vet said after looking at the pictures that there was nothing he could do and that the animal should be put down. So instead of waiting for the vet to get to their house to euthanize the horse my friend's husband chose to put it down by gunshot by himself.

I wouldn't imagine anyone would try to load a severely injured horse into a trailer...shouldn't the vet have come to her? Sounds weird on both ends to me. Poor horse...
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missroselee
Reg. Jul 2006
Posted 2014-02-07 5:20 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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MsDuchessGoTe - 2014-02-07 6:18 PM
Zanadoo88 - 2014-02-07 4:51 PM
Hollywood's Fan - 2014-02-07 11:34 AM IDK, but I am thinking there is more to this story.  I would assume that you are getting your information from your friend.  If I had a horse that was hit by a car, I would be calling the vet to come out NOW and look at my horse, I wouldn't be handling it by phone and text messages.  You said you live in a small community, so I would think in an emergency, the vet would not have far to come.  I get the sense that the vet was disgusted by the way this situation was handled by the owner - like he felt the owner did not do right by the horse.  I am not saying that he should have posted on FB, but it sounds like this is a vent on his part.  What other motivation would he have for posting this?  I don't know if it is legal or not, but if he didn't use any names in his post, I doubt that there is much that can be done about it.  Maybe FB will take it down if your friend requests they do so. 
My friend called the vet first and then the vet told her to send her the pictures via text. The owner was concerned about hauling the horse as the ride to the vet is about 45 minutes and didn't want to cause further damage. The vet said after looking at the pictures that there was nothing he could do and that the animal should be put down. So instead of waiting for the vet to get to their house to euthanize the horse my friend's husband chose to put it down by gunshot by himself.
I wouldn't imagine anyone would try to load a severely injured horse into a trailer...shouldn't the vet have come to her? Sounds weird on both ends to me. Poor horse...

Not always, owner can call the vet to get an opinion and base their decision on whether to call them out or not on that opinion.

And yes, vets can REFUSE to come to an emergency.  I've had it happen.  It sucks. 
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MsDuchessGoTe
Reg. Jan 2011
Posted 2014-02-07 5:27 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Right, I'm not saying she didn't call to base her opinion to euthanize the horse quickly and humanely without waiting for the vet, it's just the part where she said "she didn't want to load the horse in the trailer and haul 45 minutes" that isn't a good excuse for me. I know vets can refuse to come out, but I would imagine most credible vets drive out to emergency situations. I know mine would...

Edited by MsDuchessGoTe 2014-02-07 5:28 PM
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missroselee
Reg. Jul 2006
Posted 2014-02-07 5:32 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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MsDuchessGoTe - 2014-02-07 6:27 PM Right, I'm not saying she didn't call to base her opinion to euthanize the horse quickly and humanely without waiting for the vet, it's just the part where she said "she didn't want to load the horse in the trailer and haul 45 minutes" that isn't a good excuse for me. I know vets can refuse to come out, but I would imagine most credible vets drive out to emergency situations. I know mine would...

Your statement isn't exactly fair.  You weren't there and don't know the details.  If I had a horse get hit by a car, and I have by the way, but if it was so bad that I knew in my mind there was no way to humanely save the horse, and said horse was suffering greatly, you better believe I'm not waiting for a vet.  Thankfully my horse that was hit back in 1993 was able to walk away from it without broken bones. 
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MsDuchessGoTe
Reg. Jan 2011
Posted 2014-02-07 5:35 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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missroselee - 2014-02-07 5:32 PM

MsDuchessGoTe - 2014-02-07 6:27 PM Right, I'm not saying she didn't call to base her opinion to euthanize the horse quickly and humanely without waiting for the vet, it's just the part where she said "she didn't want to load the horse in the trailer and haul 45 minutes" that isn't a good excuse for me. I know vets can refuse to come out, but I would imagine most credible vets drive out to emergency situations. I know mine would...

Your statement isn't exactly fair.  You weren't there and don't know the details.  If I had a horse get hit by a car, and I have by the way, but if it was so bad that I knew in my mind there was no way to humanely save the horse, and said horse was suffering greatly, you better believe I'm not waiting for a vet.  Thankfully my horse that was hit back in 1993 was able to walk away from it without broken bones. 

You're right there are two sides to every story. I know I would hate to be in that predicament and obviously this vet was very unprofessional after stating he no longer wanted to see her animals after being confronted. I just thought the whole situation seemed strange I.E. not having the vet out immediately and the vet diagnosing over text message. Not trying to pass judgement.

Edited by MsDuchessGoTe 2014-02-07 5:37 PM
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missroselee
Reg. Jul 2006
Posted 2014-02-07 5:39 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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MsDuchessGoTe - 2014-02-07 6:35 PM
missroselee - 2014-02-07 5:32 PM
MsDuchessGoTe - 2014-02-07 6:27 PM Right, I'm not saying she didn't call to base her opinion to euthanize the horse quickly and humanely without waiting for the vet, it's just the part where she said "she didn't want to load the horse in the trailer and haul 45 minutes" that isn't a good excuse for me. I know vets can refuse to come out, but I would imagine most credible vets drive out to emergency situations. I know mine would...
Your statement isn't exactly fair.  You weren't there and don't know the details.  If I had a horse get hit by a car, and I have by the way, but if it was so bad that I knew in my mind there was no way to humanely save the horse, and said horse was suffering greatly, you better believe I'm not waiting for a vet.  Thankfully my horse that was hit back in 1993 was able to walk away from it without broken bones. 
You're right there are two sides to every story. I know I would hate to be in that predicament and obviously this vet was very unprofessional after stating he no longer wanted to see her animals after being confronted. I just thought the whole situation seemed strange I.E. not having the vet out immediately and the vet diagnosing over text message. Not trying to pass judgement.

I know you werent !!!  And as far as a vet diagnosing over the phone, even if a client asks, it's still very unprofessional for a vet to do it.  Now I have called my vet several times about an issue he had seen a horse for and was currently treating to update him and get ideas on changes in treatment, but he was already up to date on everything and there was no need to keep taking the horse back to him.  This was for a facial fracture.

I know it's hard for any one of us to imagine it, and even worse when we have to go through it.
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Zanadoo88
Reg. Sep 2010
Posted 2014-02-07 5:55 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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Ok so the horse's front foot was basically cut off. So would you still load her in the trailer with that?
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NJJ
Reg. Jul 2006
Posted 2014-02-07 6:19 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 
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missroselee
Reg. Jul 2006
Posted 2014-02-07 6:59 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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NJJ - 2014-02-07 7:19 PM

I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 

Very true. An opinions I stated were based on if the vet did truly act as the story was portrayed on here.
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Southtxponygirl
Reg. Nov 2006
Posted 2014-02-07 7:06 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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Thats why I say confront the Vet, go see him or give him a call and see what the reasons were why he had posted the pictures, and I agree there is always two sides to all story's. If this had been me you bet I would go see this Vet, but then if there's more to this story, I hope that she talks to this Vet and get's every thing worked out. 

Edited by Southtxponygirl 2014-02-07 7:24 PM
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Hollywoods Fan
Reg. Dec 2003
Posted 2014-02-07 7:17 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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NJJ - 2014-02-08 5:19 PM I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 

Exactly.  That is why I said I think there is more to this story.  I would bet on it. 
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Zanadoo88
Reg. Sep 2010
Posted 2014-02-07 7:20 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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What exactly are you insinuating about there being more to the story? My friend called me when she found the horse immediately after the accident. I was the one who referred her to the vet because my friend called me in a panic as I had used him in the past and was pleased with him. I arrived at my friends house minutes after she got off the phone with the vet.
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barrelracr131
Reg. Aug 2011
Posted 2014-02-08 7:58 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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missroselee - 2014-02-07 6:59 PM

NJJ - 2014-02-07 7:19 PM

I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 

Very true. An opinions I stated were based on if the vet did truly act as the story was portrayed on here.

No matter what, it seems he did not have her permission to post about the case or post the photos on facebook

regardless of how the vet felt about the case, or whatever happened to the horse, responsibility of the owner, etc etc, that is NOT acceptable by most veterinarians' policies regarding clients.

I used to work for a vet clinic (small animal). They did not discuss cases without client permission outside of the clinic or educational settings. Especially not over the internet! Very unprofessional. Especially insinuating fault with the client, if he did that, is even worse. Even if the client was negligent, that is EXTREMELY unprofessional for a veterinarian. EXTREMELY. Other professionals really look down on this sort of behavior, just sayin
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NJJ
Reg. Jul 2006
Posted 2014-02-08 10:42 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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barrelracr131 - 2014-02-08 7:58 AM
missroselee - 2014-02-07 6:59 PM
NJJ - 2014-02-07 7:19 PM I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 
Very true. An opinions I stated were based on if the vet did truly act as the story was portrayed on here.
No matter what, it seems he did not have her permission to post about the case or post the photos on facebook regardless of how the vet felt about the case, or whatever happened to the horse, responsibility of the owner, etc etc, that is NOT acceptable by most veterinarians' policies regarding clients. I used to work for a vet clinic (small animal). They did not discuss cases without client permission outside of the clinic or educational settings. Especially not over the internet! Very unprofessional. Especially insinuating fault with the client, if he did that, is even worse. Even if the client was negligent, that is EXTREMELY unprofessional for a veterinarian. EXTREMELY. Other professionals really look down on this sort of behavior, just sayin

Technically...........this person was NOT his client.......wasn't even a client of his office prior to the text. She texted for an OPINION of a vet who was more than 45 minutes away. Was it somewhat unprofessional for him to use the pictures? Probably....... but she says that he mentioned no names or location. And if it was such a "small" community and everyone would know whose horse it was, why didn't she call a LOCAL vet?
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cheryl makofka
Reg. Jan 2011
Posted 2014-02-08 10:54 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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Zanadoo88 - 2014-02-07 5:55 PM

Ok so the horse's front foot was basically cut off. So would you still load her in the trailer with that?

Depends, if the bone was still intact, that horse would be making the trip to the vet to try and do everything possible to save the horse.

If the horse could still weight bear on that leg, yep that horse would be making the trip.

If the horse's leg was flopping in the air, I would be asking someone to shoot the horse immediately.

In this case too many unknown variables.

I personally would have been calling any vet in the area and see which vet could come for their expert opinion.
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dianeguinn
Reg. Oct 2003
Posted 2014-02-08 11:21 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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runs4fun - 2014-02-07 5:47 AM

He didn't do anything illegal but he showed a total lack of class, not to mention compassion.  If I lived in his area he would become the vet at the very bottom of my list.   

He DID do something illegal...he used her pictures without her permission. It's called intellectual property and those images belong to her. She needs to report him to facebook, first and foremost and here is a video that tells you what you can do that will actually get them removed (because alerting Facebook alone won't get you much help). http://www.youtube.com/watch?v=OQR-CAr0-s8&feature=youtu.be
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barrelracr131
Reg. Aug 2011
Posted 2014-02-08 11:22 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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NJJ - 2014-02-08 10:42 AM

barrelracr131 - 2014-02-08 7:58 AM
missroselee - 2014-02-07 6:59 PM
NJJ - 2014-02-07 7:19 PM I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 
Very true. An opinions I stated were based on if the vet did truly act as the story was portrayed on here.
No matter what, it seems he did not have her permission to post about the case or post the photos on facebook regardless of how the vet felt about the case, or whatever happened to the horse, responsibility of the owner, etc etc, that is NOT acceptable by most veterinarians' policies regarding clients. I used to work for a vet clinic (small animal). They did not discuss cases without client permission outside of the clinic or educational settings. Especially not over the internet! Very unprofessional. Especially insinuating fault with the client, if he did that, is even worse. Even if the client was negligent, that is EXTREMELY unprofessional for a veterinarian. EXTREMELY. Other professionals really look down on this sort of behavior, just sayin

Technically...........this person was NOT his client.......wasn't even a client of his office prior to the text. She texted for an OPINION of a vet who was more than 45 minutes away. Was it somewhat unprofessional for him to use the pictures? Probably....... but she says that he mentioned no names or location. And if it was such a "small" community and everyone would know whose horse it was, why didn't she call a LOCAL vet?

Anytime a vet deals with the public regarding an animal and potential client, they should be acting professionally. Professionalism is extremely important in this line of work. Regardless of whether or not she had paid him for services, using the photos without her permission is horribly unprofessional. Discussing any cases without client permission outside of an academic/educational setting is also horribly unprofessional. These may or may not be laws, but they are DEFINITELY rules regarding client relations and social media. If the avma caught wind of the case, I bet they would use this as an example of what NOT to do.

I don't know the girl so I have no idea why she called this vet instead of someone else.

However a vet that conducts business this way likely will not have many clients that come back to them.
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Barnmom
Reg. May 2006
Posted 2014-02-08 11:22 AM
Subject: RE: Question about veterinarians' policies towards patient records?



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Sometimes a vet 45 minutes away IS a local vet.

I really can't believe people are questioning the judgement of the horses owner in this situation.  I sure hope your horses are never so seriously injured that you have to put them down yourself vs. waiting hours for a vet or putting an injured horse thru an excruciating trailer ride.

Do you really think a vet that is so callous to post these pics with a caption reading "horse-0, car-1" is going to get there in any kind of hurry?

Sometimes when you have a seriously injured horse it is very clear that there is not much chance at the horse having any quality of life without spending thousands of dollars and even after all that the horse may still have to be put down.  Why should any horse owner be looked down on for not wanting to put their families financial security on the line and cause further suffering for thier horse?

They got a vets opinion and ended the horses suffering quickly, what is so wrong with that, why are we all wondering what the other side of the story is?  Seems pretty obvious to me they did the best they could in a bad situation.

I am so sick and tired of vets thinking you are a sorry horse owner because you don't want to go to heroic measures to save every animal you own that gets sick or injured.  They have no problem marking a $15 bottle of meds up to $115 but they have no clue how hard some people work for that $100.  Sounds to me like the vet was one of those who thinks every horse should be treated like Barbaro and has no concept that a huge vet bill on a horse that may end up dead anyways may not be financially feasable for some. 


 
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NJJ
Reg. Jul 2006
Posted 2014-02-08 11:56 AM
Subject: RE: Question about veterinarians' policies towards patient records?


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Barnmom - 2014-02-08 11:22 AM  Sounds to me like the vet was one of those who thinks every horse should be treated like Barbaro and has no concept that a huge vet bill on a horse that may end up dead anyways may not be financially feasable for some. 

 

~~the vet then said that he thought the horse would not recover even with surgery.

Her statement in the OP.......my point is....that without seeing the ACTUAL posting of the picture and "story" and NOT the OP's "interpretation" of it, we don't know the FULL story!  
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cheryl makofka
Reg. Jan 2011
Posted 2014-02-08 12:16 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Barnmom - 2014-02-08 11:22 AM

Sometimes a vet 45 minutes away IS a local vet.

I really can't believe people are questioning the judgement of the horses owner in this situation.  I sure hope your horses are never so seriously injured that you have to put them down yourself vs. waiting hours for a vet or putting an injured horse thru an excruciating trailer ride.

Do you really think a vet that is so callous to post these pics with a caption reading "horse-0, car-1" is going to get there in any kind of hurry?

Sometimes when you have a seriously injured horse it is very clear that there is not much chance at the horse having any quality of life without spending thousands of dollars and even after all that the horse may still have to be put down.  Why should any horse owner be looked down on for not wanting to put their families financial security on the line and cause further suffering for thier horse?

They got a vets opinion and ended the horses suffering quickly, what is so wrong with that, why are we all wondering what the other side of the story is?  Seems pretty obvious to me they did the best they could in a bad situation.

I am so sick and tired of vets thinking you are a sorry horse owner because you don't want to go to heroic measures to save every animal you own that gets sick or injured.  They have no problem marking a $15 bottle of meds up to $115 but they have no clue how hard some people work for that $100.  Sounds to me like the vet was one of those who thinks every horse should be treated like Barbaro and has no concept that a huge vet bill on a horse that may end up dead anyways may not be financially feasable for some. 


 

No one know the story, and each person will do different things in the same situation it all depends on available resources, and past experiences.

As for putting families financial security in front of the horse, I do believe if you own a horse, you need to be responsible for the costs that owning a horse, food, shelter, adequate fencing, and emergency situations. But in this situation no one knows the degree of damage, what the owner said to the vet, as the vet maybe said the horse would not recover to performance level. And the vet perhaps asked to use the photos, the owner just never imagined him using them the way he did.

I do believe there are always 3 sides to every story the truth that the owner and vet know, the vets interpretation, and the owners.

I would be glad that the automotive insurance hasn't sued for damages, as if the horse was out on the road, the owner is at fault.

If the owner of the horse is concerned or feels violated she can contact the college of veterinarians.

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zerotlperformancehor
Reg. Jan 2014
Posted 2014-02-08 1:21 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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cheryl makofka - 2014-02-09 11:16 AM

Barnmom - 2014-02-08 11:22 AM

Sometimes a vet 45 minutes away IS a local vet.

I really can't believe people are questioning the judgement of the horses owner in this situation.  I sure hope your horses are never so seriously injured that you have to put them down yourself vs. waiting hours for a vet or putting an injured horse thru an excruciating trailer ride.

Do you really think a vet that is so callous to post these pics with a caption reading "horse-0, car-1" is going to get there in any kind of hurry?

Sometimes when you have a seriously injured horse it is very clear that there is not much chance at the horse having any quality of life without spending thousands of dollars and even after all that the horse may still have to be put down.  Why should any horse owner be looked down on for not wanting to put their families financial security on the line and cause further suffering for thier horse?

They got a vets opinion and ended the horses suffering quickly, what is so wrong with that, why are we all wondering what the other side of the story is?  Seems pretty obvious to me they did the best they could in a bad situation.

I am so sick and tired of vets thinking you are a sorry horse owner because you don't want to go to heroic measures to save every animal you own that gets sick or injured.  They have no problem marking a $15 bottle of meds up to $115 but they have no clue how hard some people work for that $100.  Sounds to me like the vet was one of those who thinks every horse should be treated like Barbaro and has no concept that a huge vet bill on a horse that may end up dead anyways may not be financially feasable for some. 


 

No one know the story, and each person will do different things in the same situation it all depends on available resources, and past experiences.

As for putting families financial security in front of the horse, I do believe if you own a horse, you need to be responsible for the costs that owning a horse, food, shelter, adequate fencing, and emergency situations. But in this situation no one knows the degree of damage, what the owner said to the vet, as the vet maybe said the horse would not recover to performance level. And the vet perhaps asked to use the photos, the owner just never imagined him using them the way he did.

I do believe there are always 3 sides to every story the truth that the owner and vet know, the vets interpretation, and the owners.

I would be glad that the automotive insurance hasn't sued for damages, as if the horse was out on the road, the owner is at fault.

If the owner of the horse is concerned or feels violated she can contact the college of veterinarians.


If the horse was in open range then it actually would have been the drivers fault for hitting the horse.
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cheryl makofka
Reg. Jan 2011
Posted 2014-02-08 1:26 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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zerotlperformancehor - 2014-02-08 1:21 PM

cheryl makofka - 2014-02-09 11:16 AM

Barnmom - 2014-02-08 11:22 AM

Sometimes a vet 45 minutes away IS a local vet.

I really can't believe people are questioning the judgement of the horses owner in this situation.  I sure hope your horses are never so seriously injured that you have to put them down yourself vs. waiting hours for a vet or putting an injured horse thru an excruciating trailer ride.

Do you really think a vet that is so callous to post these pics with a caption reading "horse-0, car-1" is going to get there in any kind of hurry?

Sometimes when you have a seriously injured horse it is very clear that there is not much chance at the horse having any quality of life without spending thousands of dollars and even after all that the horse may still have to be put down.  Why should any horse owner be looked down on for not wanting to put their families financial security on the line and cause further suffering for thier horse?

They got a vets opinion and ended the horses suffering quickly, what is so wrong with that, why are we all wondering what the other side of the story is?  Seems pretty obvious to me they did the best they could in a bad situation.

I am so sick and tired of vets thinking you are a sorry horse owner because you don't want to go to heroic measures to save every animal you own that gets sick or injured.  They have no problem marking a $15 bottle of meds up to $115 but they have no clue how hard some people work for that $100.  Sounds to me like the vet was one of those who thinks every horse should be treated like Barbaro and has no concept that a huge vet bill on a horse that may end up dead anyways may not be financially feasable for some. 


 

No one know the story, and each person will do different things in the same situation it all depends on available resources, and past experiences.

As for putting families financial security in front of the horse, I do believe if you own a horse, you need to be responsible for the costs that owning a horse, food, shelter, adequate fencing, and emergency situations. But in this situation no one knows the degree of damage, what the owner said to the vet, as the vet maybe said the horse would not recover to performance level. And the vet perhaps asked to use the photos, the owner just never imagined him using them the way he did.

I do believe there are always 3 sides to every story the truth that the owner and vet know, the vets interpretation, and the owners.

I would be glad that the automotive insurance hasn't sued for damages, as if the horse was out on the road, the owner is at fault.

If the owner of the horse is concerned or feels violated she can contact the college of veterinarians.


If the horse was in open range then it actually would have been the drivers fault for hitting the horse.

Seriously, wow.
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GoGaited
Reg. May 2013
Posted 2014-02-08 1:26 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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NJJ - 2014-02-07 6:19 PM

I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 

What's his side? Give me one good reason for what he did.
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cheryl makofka
Reg. Jan 2011
Posted 2014-02-08 1:43 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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GoGaited - 2014-02-08 1:26 PM

NJJ - 2014-02-07 6:19 PM

I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 

What's his side? Give me one good reason for what he did.

You would have to ask him his side, I guess he has a different recollection of events.
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CurlyQ
Reg. Sep 2006
Posted 2014-02-08 2:23 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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Why doesn't she just call the vet up? I had one hit by a car 30 years ago, something a person never forgets.  
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NJJ
Reg. Jul 2006
Posted 2014-02-08 3:48 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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cheryl makofka - 2014-02-08 1:43 PM
GoGaited - 2014-02-08 1:26 PM
NJJ - 2014-02-07 6:19 PM I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 
What's his side? Give me one good reason for what he did.
You would have to ask him his side, I guess he has a different recollection of events.

GoGaited.....THAT IS the point !!!! What IS his side? You can't give a reason (or an opinion) for what he did without actually SEEING the photo and reading the story.........everything else is "heresay"..... 
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Alittlelost
Reg. May 2011
Posted 2014-02-08 4:03 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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ANYBODY that has any questions on anything to do with a vet should contact their State Vet Board. ( in Texas it is the Texas State Board of Veterinary Medical Examiners ) . They should be able to answer all your questions at no cost ,or visit their web site . Also is a good place to see if your vet has had any disciplinary action against them.
They are the governing body for all Vets in all states and each vet Must respond to their inquest.
They are just as powerful or more than your local law enforcement and know the actual responsibility of all vets.
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Southtxponygirl
Reg. Nov 2006
Posted 2014-02-08 4:05 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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NJJ - 2014-02-08 3:48 PM
cheryl makofka - 2014-02-08 1:43 PM
GoGaited - 2014-02-08 1:26 PM
NJJ - 2014-02-07 6:19 PM I really HATE these types of threads that are always from one point of view (and heresay at best)....there is always, at the very least, two sides to EVERY story which has been proven out time and time again here on BHW.....You shouldn't crucify the vet UNTIL you hear HIS side..... 
What's his side? Give me one good reason for what he did.
You would have to ask him his side, I guess he has a different recollection of events.
GoGaited.....THAT IS the point !!!! What IS his side? You can't give a reason (or an opinion) for what he did without actually SEEING the photo and reading the story.........everything else is "heresay"..... 
  ^^^^ I would like to know what the Vet's side to this story is too, thats why I posted earlier, confront the Vet and see why he posted the pictures, I would call him or go to his office and talk with him. There is another side to this 

Edited by Southtxponygirl 2014-02-08 4:07 PM
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Hollywoods Fan
Reg. Dec 2003
Posted 2014-02-08 6:28 PM
Subject: RE: Question about veterinarians' policies towards patient records?



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Zanadoo88 - 2014-02-08 6:20 PM What exactly are you insinuating about there being more to the story? My friend called me when she found the horse immediately after the accident. I was the one who referred her to the vet because my friend called me in a panic as I had used him in the past and was pleased with him. I arrived at my friends house minutes after she got off the phone with the vet.

 Not insinuating anything, simply saying there is more to the story.  There has never been a pancake made that was so thin it didn't have two sides.  The vet is not on here to defend his or herself, you are a third party to the story.  Ever heard of that game a lot of us played as kids called telephone?  Basic jest of it was that the more times the story was repeated, the less it sounded like the original.
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Bibliafarm
Reg. Jul 2008
Posted 2014-02-08 6:37 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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without PROOF of the post by vet.. .. its hearsay.. 

has nothing to do with if hes right or wrong..

its hearsay without PROOF of POST and HEARSAY of the conversation
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CYA Ranch
Reg. Feb 2008
Posted 2014-02-08 6:53 PM
Subject: RE: Question about veterinarians' policies towards patient records?


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cheryl makofka - 2014-02-08 1:26 PM
zerotlperformancehor - 2014-02-08 1:21 PM
cheryl makofka - 2014-02-09 11:16 AM
Barnmom - 2014-02-08 11:22 AM Sometimes a vet 45 minutes away IS a local vet.



I really can't believe people are questioning the judgement of the horses owner in this situation.  I sure hope your horses are never so seriously injured that you have to put them down yourself vs. waiting hours for a vet or putting an injured horse thru an excruciating trailer ride.



Do you really think a vet that is so callous to post these pics with a caption reading "horse-0, car-1" is going to get there in any kind of hurry?



Sometimes when you have a seriously injured horse it is very clear that there is not much chance at the horse having any quality of life without spending thousands of dollars and even after all that the horse may still have to be put down.  Why should any horse owner be looked down on for not wanting to put their families financial security on the line and cause further suffering for thier horse?



They got a vets opinion and ended the horses suffering quickly, what is so wrong with that, why are we all wondering what the other side of the story is?  Seems pretty obvious to me they did the best they could in a bad situation.



I am so sick and tired of vets thinking you are a sorry horse owner because you don't want to go to heroic measures to save every animal you own that gets sick or injured.  They have no problem marking a $15 bottle of meds up to $115 but they have no clue how hard some people work for that $100.  Sounds to me like the vet was one of those who thinks every horse should be treated like Barbaro and has no concept that a huge vet bill on a horse that may end up dead anyways may not be financially feasable for some. 




 
No one know the story, and each person will do different things in the same situation it all depends on available resources, and past experiences. As for putting families financial security in front of the horse, I do believe if you own a horse, you need to be responsible for the costs that owning a horse, food, shelter, adequate fencing, and emergency situations. But in this situation no one knows the degree of damage, what the owner said to the vet, as the vet maybe said the horse would not recover to performance level. And the vet perhaps asked to use the photos, the owner just never imagined him using them the way he did. I do believe there are always 3 sides to every story the truth that the owner and vet know, the vets interpretation, and the owners. I would be glad that the automotive insurance hasn't sued for damages, as if the horse was out on the road, the owner is at fault. If the owner of the horse is concerned or feels violated she can contact the college of veterinarians.
If the horse was in open range then it actually would have been the drivers fault for hitting the horse.
Seriously, wow.

We have open range law here in South Dakota.  Years ago our neighbors Black Angus cattle got out.  Hubby left for work in the middle of the night.  He hit and killed numerous cows and calves.  Thank goodness hubby wasn't hurt more than what he was but the cattle owners weren't liable for anything.  
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