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Crown Leather tack


TessBelle Reg. Mar 2014	Posted 2014-05-13 1:04 PM Subject: Crown Leather tack
Expert Posts: 1477 Location: In the land of peanuts and cotton	I bought a set from Crown Leather last year and my gelding hit a barrel last weekend and messed it up. I been trying I contact a few times a day ever sense. They don't answer the phone or emails. Does anyone know another way to get up with them? I got the number off there website but it's like a cell phone and no one answers or calls back.
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TheOldGrayMare Reg. Nov 2009	Posted 2014-05-13 1:07 PM Subject: RE: Crown Leather tack
Expert Posts: 4625 Location: Desert Land	Contacting them a few times a day seems a little excessive. Since it's not their fault I would assume they will not fix it on their dime...find another tack maker that is responsive that can fix it for you.
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TessBelle Reg. Mar 2014	Posted 2014-05-13 1:11 PM Subject: RE: Crown Leather tack
Expert Posts: 1477 Location: In the land of peanuts and cotton	TheOldGrayMare - 2014-05-13 1:07 PM Contacting them a few times a day seems a little excessive. Since it's not their fault I would assume they will not fix it on their dime...find another tack maker that is responsive that can fix it for you. I know they won't pay for it or do it for free. I would just rather them do it because they made it. I don't mind paying for it. I talked to the guy that makes all my leather products and he can't fix it because it's white caiman leather and he would have to buy a whole hide. Edited by TessBelle 2014-05-13 1:16 PM
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abuffalo27 Reg. Dec 2011	Posted 2014-05-13 3:24 PM Subject: RE: Crown Leather tack
Veteran Posts: 242	Send a fb message to her! Give her time to get back to you..maybe a week or so. :)
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TessBelle Reg. Mar 2014	Posted 2014-05-13 3:26 PM Subject: RE: Crown Leather tack
Expert Posts: 1477 Location: In the land of peanuts and cotton	abuffalo27 - 2014-05-13 3:24 PM Send a fb message to her! Give her time to get back to you..maybe a week or so. :) Ok I will. I didn't even think about them having a Facebook page.
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abuffalo27 Reg. Dec 2011	Posted 2014-05-13 3:30 PM Subject: RE: Crown Leather tack
Veteran Posts: 242	Yes. That's the way I always ordered or spoke with her about anything I needed. I hope you get your set fixed soon!
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wyoming barrel racer Reg. Apr 2006	Posted 2014-05-13 3:45 PM Subject: RE: Crown Leather tack
Neat Freak Posts: 11216 Location: Wonderful Wyoming	abuffalo27 - 2014-05-13 2:24 PM Send a fb message to her! Give her time to get back to you..maybe a week or so. :) I emailed, called and facebooked several times. Finally had my name on the "list". Sent her a halter I wanted it all put on and after 2 months PAST my guessed date of just emailing her if it was about time to be started (she had contacted me that she had all the stuff to make it), I have YET to hear back...wait that was 3 months ago now. And she still has my halter. I REAKLLY needed it in the time frame she quoted me and ended up going with Cowboy Couture and got a beautiful halter. I could care less if she couldn't get it done in time, the not responding or emailing me back or calling really miffs me off. I knew ahead of time a lot of people had bad experinces, but I wanted to give the benefit of the doubt, plus her work is beautiful, no doubt about it.
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