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| I purchased a Clampitt Hack on Facebook and received a flat rate envelope in the mail on Saturday, but low and behold the seal on the envelope opened sometime during its shipment, and my clampitt hack is now missing.
Thankfully I received a tracking number from the gal I purchased it from - so where do I go from here? Do I call all the post offices it made a stop at and try to explain to them what the heck a clampitt hack looks like in hopes that they can search for it? It did come with $50 insurance, but my understanding is that money goes to the person who shipped the item. It cost me well more than $50 anyway. . . so it would still be a loss.
What step is appropriate if I can't locate the hack? Is it fair of me to ask the seller for a refund? I don't feel I should have to take a loss since I had zero control over it happening. I know it's not her fault entirely, but I do think the an item like that should've been sent in a box VS envelope, or at least taped up so it wouldn't fall out.
Edited by WrapN3MN 2014-08-25 2:24 PM
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Extreme Veteran
Posts: 330
   
| I would be suspicious that the seller made the package look like it had been opened and fell out in transit, only to have kept the item and your money. BUT, I am suspicious like that! |
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 Undercover Amish Mafia Member
Posts: 9992
           Location: Kansas | If insurance will cover it, I say just have her refund you the money. I don't know how to go about that, since the bit itself was worth over $50, but I always pay extra when shipping an item that is worth more than just $50 insurance |
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| OK, I was wrong - it was sent in a box. I have been out of town and I've only seen a picture my sister sent me. After looking closer at the picture it is a box. Basically the box itself is not damaged, but the corner you close up to seal is opened. I'll have to investigate if it looks like the shank of the hack actually broke through it.
There is a bright green sticker on it that says "Received Unsealed, Received damaged, received without contents" |
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Posts: 1718
    Location: Southeast Louisiana | SuckerForHorses - 2014-08-25 3:10 PM
I would be suspicious that the seller made the package look like it had been opened and fell out in transit, only to have kept the item and your money. BUT, I am suspicious like that!
That is exactly what I thought when I first read the original post!
I got burned by a thieving tramp in Colorado once. She was banned from BHW, and I know there are plenty other scammers out there. PM me for the name, if that's where it came from.
You should start with a call to the post office, anyway. |
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| Here is the picture I received. I'll investigate the box more when I get home from work - forgot to check into it this morning. . . but I want to say the USPS wouldn't accept a box if it wasn't sealed?
(box.jpg)
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box.jpg (82KB - 201 downloads)
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  Neat Freak
Posts: 11216
     Location: Wonderful Wyoming | edited because I see it is a box not envelope. Hope the insurane will work for you
I have sold and bought so many things that come and go in those flat rate envelopes and about 10% actually make it. They are horrible. I was a Postmaster at the PO and most all mail goes through Gosh knows how many machines before being delivered. I will never send stuff in those of any value. I can rip one with my hands. Use padded flat rate. With that said, try the insurance. That is about all the hope you have.
Edited by wyoming barrel racer 2014-08-25 3:37 PM
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| I paid through PayPal - is it possible they will refund me if I file a dispute? |
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 Expert
Posts: 1718
    Location: Southeast Louisiana | Looks like they accepted it unsealed... "Seller" probably dropped it in the night drop like that.
Contact the seller and tell them you want your money back. If there was even a bit in there, I'm sure they can go pick it up from the lost and found at whatever post office they supposedly dropped it at! It's the fault of whoever failed to seal the box, anyway.
Then post on Facebook asking if they've ripped off others like this so you can all contact the police where the seller lives, to file charges. |
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| Nita - 2014-08-25 3:38 PM
Looks like they accepted it unsealed... "Seller" probably dropped it in the night drop like that.
Contact the seller and tell them you want your money back. If there was even a bit in there, I'm sure they can go pick it up from the lost and found at whatever post office they supposedly dropped it at! It's the fault of whoever failed to seal the box, anyway.
Then post on Facebook asking if they've ripped off others like this so you can all contact the police where the seller lives, to file charges.
She did send me a picture of the receipt (on Thursday) so I could view the tracking number. . . so I'm guessing she literally had to take it to the window and give it to a human being. . . right? I looked up the tracking info and it said it was accepted at 1pm Thursday. |
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| Does anyone think it pays to call up the couple of post offices it went through and see if they can find it? I'm assuming they have to have bins full of other lost items lol. |
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 Morale Booster!!
Posts: 1459
      
| You dont have to take it to a person to get a tracking number. You do them at the self serve place. I send stuff like that all the time. |
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| Posting the receipt just because. . .
(10621998_905762692785749_892662137_n.jpg)
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10621998_905762692785749_892662137_n.jpg (60KB - 204 downloads)
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 Good Grief!
Posts: 6343
      Location: Cap'n Joan Rotgut.....alberta | i have had the same thing happen.....basically your screwed............but i had a nice lady on the sending end and she replaced what she could and sent me a couple really nice conchos..........i had pics of the itme i bought and i sent it to every post office between me and her and have never heard a thing.....
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 Experienced Mouse Trapper
Posts: 3106
   Location: North Dakota | If I were you I would take the package and the pic of the receipt into the post office and ask them what to do. I'm sure you're not the first person this has happened to! |
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 I Prefer to Live in Fantasy Land
Posts: 64864
                    Location: In the Hills of Texas | I would call the post office where it was sent from and go from there. Sounds like the contents got lost between post offices I would try to find out what post office put that sticker on there about it being damaged and opened. |
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 Accident Prone
Posts: 22277
          Location: 100 miles from Nowhere, AR | Nita - 2014-08-25 3:38 PM Looks like they accepted it unsealed... "Seller" probably dropped it in the night drop like that. Contact the seller and tell them you want your money back. If there was even a bit in there, I'm sure they can go pick it up from the lost and found at whatever post office they supposedly dropped it at! It's the fault of whoever failed to seal the box, anyway. Then post on Facebook asking if they've ripped off others like this so you can all contact the police where the seller lives, to file charges.
Damn. Remind me never to sell you anything. |
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Posts: 1718
    Location: Southeast Louisiana | Wouldn't hurt to send a picture to the post offices. Maybe someone will take the time to locate it for you. |
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Posts: 1718
    Location: Southeast Louisiana | Three 4 Luck - 2014-08-25 4:03 PM
Nita - 2014-08-25 3:38 PM Looks like they accepted it unsealed... "Seller" probably dropped it in the night drop like that. Contact the seller and tell them you want your money back. If there was even a bit in there, I'm sure they can go pick it up from the lost and found at whatever post office they supposedly dropped it at! It's the fault of whoever failed to seal the box, anyway. Then post on Facebook asking if they've ripped off others like this so you can all contact the police where the seller lives, to file charges.
Damn. Remind me never to sell you anything.
Ha!!! I just hate a thief.
Actually, when I got ripped off, I never had to get the seller's local police involved. I called the local probation and parole office. Turns out she had done this before... A LOT! I'd rather have seen her go to jail. But, her P&P officer was sure interested to know she was still up to her old tricks. I'm sure her story was that she was just about to send my money back, which she did.
So, anybody who gets ripped off might keep that in mind.
After reading more information on this incident, it sounds like the bit might have legitimately been lost in transit, out of the package. I'm still waiting to hear where in the shipping that sticker was put on the package before I completely give the seller the benefit of the doubt, tho. Lol. Plus, I'm a Facebook hater. From what i've seen, Facebook has gotten to be just one notch above Craigslist. It's a good place for people to put false information and rip people off. |
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 Horsey Gene Carrier
Posts: 1888
        Location: LaBelle, Florida | I have had the same thing happe to me...I refuse to use the USPS for shipping anything if I can help it. I bought a used blanket and brand new set of reins/martingale from a friend. She packaged and sent them in a brand new box.
I received the letter and the shipping (my address) and sending (her address) box bladed off the box.
I filled out the forms and returned them. I got NOTHING. No return letter stating anthing. This happend 2 years ago. |
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  Champ
Posts: 19623
       Location: Peg-Leg Julia Grimm | If I placed an order for XXX from a legitamate online store and it didn't come in good shape or at all. I would ask for a refund or replacement. Why should this be any different? If the seller can't provide a proof of delivery, then it's up to them to find and/or replace the missing item. Period. Ask for your money back through whatever chanel is available or a replacement item like the one you should have received. I always put insurance on an expensive item I am shipping to cover this type of thing. Good luck. |
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 A Somebody to Everybody
Posts: 41354
              Location: Under The Big Sky Of Texas | Sorry that this happen, I would be upset too, I would be tracking the post office that but the sticker on and ask them about it and what to do. That Hack has got to be sitting somewhere. And for the amount it cost to ship it, I bet it was in the box. |
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 Elite Veteran
Posts: 742
   
| Obviously it was in the box since they put a weight on it that would account for the weight of the box plus the hack. I HATE the USPS because of the same thing that happened to you happened to me several times from senders. I try to make sure my boxes don't get delivered through the USPS. They don't give a d@mn about service AND they were once again in the RED by only $2 billion dollars for just thie spring quarter. Such an efficiency machine! |
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 Shelter Dog Lover
Posts: 10277
      
| Did you pay with a cc? My cc company will issue a refund and take the matter up with the seller. I had a major beef with a repair guy, I had paid with a cc, filled out a form with my cc company and they refunded my payment to him. They then reversed the payment they had made to him. |
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| I paid (with credit card) through PayPal. |
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 Shelter Dog Lover
Posts: 10277
      
| WrapN3MN - 2014-08-25 7:37 PM I paid (with credit card) through PayPal.
PayPal may have some remedies you can try too. |
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  Neat Freak
Posts: 11216
     Location: Wonderful Wyoming | WrapN3MN - 2014-08-25 6:37 PM
I paid (with credit card) through PayPal.
You are safe then, even past the Paypal time line. They told me to pay big things with credit cards that way. |
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 Roan On The Range
Posts: 7889
         Location: Stephenville, TX | I would contact the seller first before doing anything else.
Tell them what happened and see if they're willing to work with you. If they agreed to insure the box for the full value of the bit, then they owe you a full refund. If the full insurance was optional and you refused to pay extra for full insurance, then technically you're only entitled to the $50. Either one of you (the buyer or the seller) can file the insurance claim. USPS flagged the box, so they already know what's up and winning an insurance claim shouldn't be a problem. On the slim chance that the claim is denied, you can always file a PayPal dispute. PayPal tends to favor the buyer over the seller, so your odds there are good.
The receipt shows a weight of 1lb 2.6oz meaning there was something in the box when it shipped. The conspiracy theory of the seller shipping an empty box is highly unlikely LOL!
Recovering the lost bit is also highly unlikely. I shipped a saddle with USPS one time and they lost it. They LOST the SADDLE. Box arrived crunched to pieces and empty. The saddle was never recovered, but it was fully insured. If they can't find something as big as a saddle, then they're not going to know where your bit went. But I've shipped A TON of boxes by USPS and only had a couple problems. UPS failed me literally 5 times as bad as USPS ever did, so no shipping service is perfect. That's why full insurance is worth it. |
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Veteran
Posts: 231
   Location: OK | Believe me the USPS will doing nothing. My husband made a handmade bit for our grandson for Christmas - envelope was sealed but sliced below enough to remove the bit. They sent the money that it was insured for, but we tracked it thru shipping & feel it was removed in transit. We even sent pictures of it & they said they would try to find it in lost & found which is in Atlanta for all lost items. I hounded them for weeks - never heard a word. Seems like someone in the postal system likes bits!! |
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   Location: on a hill | I work for the post office. The box was not mailed empty. The sticker on the box with the price on it, was put there by the clerk who weighed the package and took the money from the person shipping the box. Call your post office and have the seller call hers. Explain to them in detail what you lost. There is a lost and found there and at the distribution center. We are not all thieves and some of us care about our jobs. |
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Posts: 4121
   Location: SE Louisiana | SuckerForHorses - 2014-08-25 3:10 PM
I would be suspicious that the seller made the package look like it had been opened and fell out in transit, only to have kept the item and your money. BUT, I am suspicious like that!
Wow.. That's the very first thing I thought of... What are we coming to? |
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 Expert
Posts: 4121
   Location: SE Louisiana | pabarrelracer - 2014-08-25 10:05 PM
I work for the post office. The box was not mailed empty. The sticker on the box with the price on it, was put there by the clerk who weighed the package and took the money from the person shipping the box. Call your post office and have the seller call hers. Explain to them in detail what you lost. There is a lost and found there and at the distribution center. We are not all thieves and some of us care about our jobs.
There's a thought... see if the shipping weight and the current weight match..
Edited by komet. 2014-08-25 11:55 PM
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Red Bull Agressive
Posts: 5981
         Location: North Dakota | Yall are scaring me. I do a LOT of buying and selling online. Now I'm paranoid my stuff will get lost on the way to the buyers! |
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 Expert
Posts: 1718
    Location: Southeast Louisiana | Running Roan - 2014-08-25 9:06 PM
I would contact the seller first before doing anything else.
Tell them what happened and see if they're willing to work with you. If they agreed to insure the box for the full value of the bit, then they owe you a full refund. If the full insurance was optional and you refused to pay extra for full insurance, then technically you're only entitled to the $50. Either one of you (the buyer or the seller) can file the insurance claim. USPS flagged the box, so they already know what's up and winning an insurance claim shouldn't be a problem. On the slim chance that the claim is denied, you can always file a PayPal dispute. PayPal tends to favor the buyer over the seller, so your odds there are good.
The receipt shows a weight of 1lb 2.6oz meaning there was something in the box when it shipped. The conspiracy theory of the seller shipping an empty box is highly unlikely LOL!
Recovering the lost bit is also highly unlikely. I shipped a saddle with USPS one time and they lost it. They LOST the SADDLE. Box arrived crunched to pieces and empty. The saddle was never recovered, but it was fully insured. If they can't find something as big as a saddle, then they're not going to know where your bit went. But I've shipped A TON of boxes by USPS and only had a couple problems. UPS failed me literally 5 times as bad as USPS ever did, so no shipping service is perfect. That's why full insurance is worth it.
Best answer right there!
I'm changing my conspiracy theory toward a bit loving postal carrier. |
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 Accident Prone
Posts: 22277
          Location: 100 miles from Nowhere, AR | cavyrunsbarrels - 2014-08-26 12:02 AM Yall are scaring me. I do a LOT of buying and selling online. Now I'm paranoid my stuff will get lost on the way to the buyers!
I'm always paranoid about that and try to document as best I can just in case. I bought something from Running Roan a while back that seemed to be taking longer than it should to get here. When I tracked it online, I'm pretty sure it was attempting to make a Travelocity commercial, judging by the number of random places it had visited. It passed through Little Rock twice without being diverted the correct direction.
Here's one that surprised me and proves that there are good USPS employees. My daughter's bday card from one set of grandparents 3 hours away was mailed on Aug 4. It apparently had a run-in with some machinery, judging by the condition it was in, the envelope was back-marked, crinkled, torn completely open and patched back together. We finally received it Aug 20. Amazingly enough, her $25 cash was still in the card. |
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Blessed 
                      Location: Here | OregonBR - 2014-08-25 4:55 PM If I placed an order for XXX from a legitamate online store and it didn't come in good shape or at all. I would ask for a refund or replacement. Why should this be any different? If the seller can't provide a proof of delivery, then it's up to them to find and/or replace the missing item. Period. Ask for your money back through whatever chanel is available or a replacement item like the one you should have received. I always put insurance on an expensive item I am shipping to cover this type of thing. Good luck.
ditto. File a paypal claim get your money back simple as that |
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Extreme Veteran
Posts: 330
   
| As a seller, you can print shipping labels right online, after entering in the size of the package, and the weight, and tape it to a box and drop it in a USPS box. This doesn't require ANYONE at a USPS shipping counter to handle or enter the weight of the box.
It is entirely possible that a seller could go online to their paypal, say they are shipping an item, enter the box size, enter some random weight, pay and print the label, stick it on, and drop an empty box in some USPS location that accepts drops.
Sorry I'm so skeptical, but a shady seller could easily do this, say "oh, so sorry, USPS must've lost it!" and really only be out the $2.50 it cost to ship an empty box, have $x.00 in their pocket from the sale of the bit, and turn around and sell the same bit to someone else for more money (or another empty box!)
It's possible the seller didn't do this in the case of the OP and the USPS really did suck and they lost her bit; I'm just saying it is possible in general. |
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   Location: on a hill | True for those labels printed by home computers. The one on her package was post office generated. Not a home printer label! |
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 A Somebody to Everybody
Posts: 41354
              Location: Under The Big Sky Of Texas | SuckerForHorses - 2014-08-26 8:13 AM As a seller, you can print shipping labels right online, after entering in the size of the package, and the weight, and tape it to a box and drop it in a USPS box. This doesn't require ANYONE at a USPS shipping counter to handle or enter the weight of the box. It is entirely possible that a seller could go online to their paypal, say they are shipping an item, enter the box size, enter some random weight, pay and print the label, stick it on, and drop an empty box in some USPS location that accepts drops. Sorry I'm so skeptical, but a shady seller could easily do this, say "oh, so sorry, USPS must've lost it!" and really only be out the $2.50 it cost to ship an empty box, have $x.00 in their pocket from the sale of the bit, and turn around and sell the same bit to someone else for more money (or another empty box!) It's possible the seller didn't do this in the case of the OP and the USPS really did suck and they lost her bit; I'm just saying it is possible in general.
Wow I would have never thought of something like that, how do you know all of this stuff? I still say the hack was shipped, and someone may have took a likeing to it. |
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| Went to my local post office this morning and the lady helping me seemed very helpful. She was going to call the center in our area to see if they still had it, and if not she was going to call some center in Georgia that receives all the lost items. She had me email her the picture of the hack, so hopefully she forwards that on with her request. She did say the green sticker was put on by them, because that is how they received the box. I'm assuming this means the box floats around empty until it actually gets in the car of the driver delivering the mail and they put the sticker on when its out for delivery.
Looking at the postage, I do think she physically went and paid for shipping the box in person. There's no way the empty box weighs over 1lb either, like the receipt says lol. Clampitt Hacks are made out of horse shoes, so they are pretty heavy. It doesn't surprise me that it could push the end of the box out getting thrown around in transit. I just wish SOMEONE would have reinforced the package with at least some tape. . . last time I shipped an item they did this for me.
I told her it was lost and she told me to keep her posted when I started looking into it further. That was the last contact I had with her, because I don't want to accuse her of anything or ask her to send a refund before I even get a chance to see if the hack is still out there and can be found. The lady at USPS told me to wait two weeks, and if nothing is found then I should go ahead and go online and collect the insurance. Obviously, I would try getting my money back through PayPal first though.
I do feel a little hopeful, because she told me someone was in the same situation last week and already got their item back. . . but reading some stories on here makes me feel not so hopeful lol!
I have no idea how a saddle could be "lost". . . sure sounds more along the lines of stolen. YIKES. I was looking at the box this morning, and it would be SOOO easy for a snoopy person to open the box and closing it again without anyone being able to notice. What the crap?
Edited by WrapN3MN 2014-08-26 10:32 AM
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 A Somebody to Everybody
Posts: 41354
              Location: Under The Big Sky Of Texas | WrapN3MN - 2014-08-26 10:29 AM Went to my local post office this morning and the lady helping me seemed very helpful. She was going to call the center in our area to see if they still had it, and if not she was going to call some center in Georgia that receives all the lost items. She had me email her the picture of the hack, so hopefully she forwards that on with her request. She did say the green sticker was put on by them, because that is how they received the box. I'm assuming this means the box floats around empty until it actually gets in the car of the driver delivering the mail and they put the sticker on when its out for delivery. Looking at the postage, I do think she physically went and paid for shipping the box in person. There's no way the empty box weighs over 1lb either, like the receipt says lol. Clampitt Hacks are made out of horse shoes, so they are pretty heavy. It doesn't surprise me that it could push the end of the box out getting thrown around in transit. I just wish SOMEONE would have reinforced the package with at least some tape. . . last time I shipped an item they did this for me. I told her it was lost and she told me to keep her posted when I started looking into it further. That was the last contact I had with her, because I don't want to accuse her of anything or ask her to send a refund before I even get a chance to see if the hack is still out there and can be found. The lady at USPS told me to wait two weeks, and if nothing is found then I should go ahead and go online and collect the insurance. Obviously, I would try getting my money back through PayPal first though. I do feel a little hopeful, because she told me someone was in the same situation last week and already got their item back. . . but reading some stories on here makes me feel not so hopeful lol! I have no idea how a saddle could be "lost". . . sure sounds more along the lines of stolen. YIKES. I was looking at the box this morning, and it would be SOOO easy for a snoopy person to open the box and closing it again without anyone being able to notice. What the crap?
I have my fingers cross for you and you are going about this the right way. Everytime I mailed are shipp I always tape and retape, even when I mail off money orders I tape the heck out of the package... Hope you get it soon, keep us up dated all righty |
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Extreme Veteran
Posts: 330
   
| pabarrelracer - 2014-08-26 10:24 AM
True for those labels printed by home computers. The one on her package was post office generated. Not a home printer label!
OOOO, missed that! I think the pic was uploaded after I had read beyond that post!
Edited by SuckerForHorses 2014-08-26 11:35 AM
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Extreme Veteran
Posts: 330
   
| Southtxponygirl - 2014-08-26 10:41 AM
SuckerForHorses - 2014-08-26 8:13 AM As a seller, you can print shipping labels right online, after entering in the size of the package, and the weight, and tape it to a box and drop it in a USPS box. This doesn't require ANYONE at a USPS shipping counter to handle or enter the weight of the box. It is entirely possible that a seller could go online to their paypal, say they are shipping an item, enter the box size, enter some random weight, pay and print the label, stick it on, and drop an empty box in some USPS location that accepts drops. Sorry I'm so skeptical, but a shady seller could easily do this, say "oh, so sorry, USPS must've lost it!" and really only be out the $2.50 it cost to ship an empty box, have $x.00 in their pocket from the sale of the bit, and turn around and sell the same bit to someone else for more money (or another empty box!) It's possible the seller didn't do this in the case of the OP and the USPS really did suck and they lost her bit; I'm just saying it is possible in general.
Wow I would have never thought of something like that, how do you know all of this stuff? I still say the hack was shipped, and someone may have took a likeing to it.
I'm just smart like that!
I'm a suspicious, skeptical person by nature. I like to think through all of the options when it comes to something like this to try to avoid getting screwed. |
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 Elite Veteran
Posts: 966
       Location: Loco,Ok | Sent you a PM let me knowRonny |
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 Roan On The Range
Posts: 7889
         Location: Stephenville, TX | SuckerForHorses - 2014-08-26 8:13 AM As a seller, you can print shipping labels right online, after entering in the size of the package, and the weight, and tape it to a box and drop it in a USPS box. This doesn't require ANYONE at a USPS shipping counter to handle or enter the weight of the box. It is entirely possible that a seller could go online to their paypal, say they are shipping an item, enter the box size, enter some random weight, pay and print the label, stick it on, and drop an empty box in some USPS location that accepts drops. Sorry I'm so skeptical, but a shady seller could easily do this, say "oh, so sorry, USPS must've lost it!" and really only be out the $2.50 it cost to ship an empty box, have $x.00 in their pocket from the sale of the bit, and turn around and sell the same bit to someone else for more money (or another empty box!) It's possible the seller didn't do this in the case of the OP and the USPS really did suck and they lost her bit; I'm just saying it is possible in general.
And that is why mail fraud is a felony.
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 Veteran
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I tape the crap out of everything I send. Better safe than sorry. With something with some weight - like the clampitt hack - you can't just rely on the seal of the box. So it's partially her fault for not packing it correctly. It definitely sucks but you didn't handle the package at all so it's not your fault whatsoever. I would try to go through paypal. |
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Extreme Veteran
Posts: 330
   
| Running Roan - 2014-08-26 7:14 PM
SuckerForHorses - 2014-08-26 8:13 AM As a seller, you can print shipping labels right online, after entering in the size of the package, and the weight, and tape it to a box and drop it in a USPS box. This doesn't require ANYONE at a USPS shipping counter to handle or enter the weight of the box. It is entirely possible that a seller could go online to their paypal, say they are shipping an item, enter the box size, enter some random weight, pay and print the label, stick it on, and drop an empty box in some USPS location that accepts drops. Sorry I'm so skeptical, but a shady seller could easily do this, say "oh, so sorry, USPS must've lost it!" and really only be out the $2.50 it cost to ship an empty box, have $x.00 in their pocket from the sale of the bit, and turn around and sell the same bit to someone else for more money (or another empty box!) It's possible the seller didn't do this in the case of the OP and the USPS really did suck and they lost her bit; I'm just saying it is possible in general.
And that is why mail fraud is a felony.
I agree, but trying to prove something like this would be very difficult for the buyer. |
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| I can SO relate. On Friday we had a package that was tracked as delivered. It wasnt at our PO box and no notice was left for us to pick it up. USPS can't find our package and they have no idea where it is or where it was delivered. eBay seller is protected because my order says it was delivered and I'm sitting here without any recourse. Luckily the value wasnt much but I just found out that the shipping insurance won't cover the value of the package because the package is reported as delivered so I can't claim it was lost or damaged during shipping. I'm pretty upset since I'm out the money and USPS acts like its no big deal. |
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