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Elite Veteran
Posts: 729
  
Location: south central usa | With everyone bashing buyers these days, what are your expectations of a seller?
As a buyer with cash in hand, I have recently emailed, called and left a voice message, and texted a seller and they have yet to respond to any of those three attempts (spread over a couple of days ..) and they must be of the living as the ad has since been removed (week later after first attempt).
Not so much worried about missing out as I can’t believe I never even receive even a single word text of “sold”. |
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Extreme Veteran
Posts: 372
| runnink - 2015-06-05 10:05 AM
With everyone bashing buyers these days, what are your expectations of a seller?
As a buyer with cash in hand, I have recently emailed, called and left a voice message, and texted a seller and they have yet to respond to any of those three attempts (spread over a couple of days ..) and they must be of the living as the ad has since been removed (week later after first attempt).
Not so much worried about missing out as I can’t believe I never even receive even a single word text of “sold”.
1. They may not be intelligent enough to know it is expected.
2. They may in some sort of personal conflict that precludes them from responding.(hostage situation)
3. They may not have received your messages
4. Capture, may have confiscated their phone.
5 They may not like you.
Any of those are plausible explanations for not responding.
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 The Purple Princess
Posts: 2226
Location: Charlestown, IN | I ran into the same things over the last month. I was so frustrated. Had cash in hand, ready to buy, and couldn't get responses to save my life. |
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 Midget Lover
 
Location: Kentucky | My phone is next to me at all times. You bet your butt I'm responding to messages as soon as I receive them. I have no idea why people put things up for sale, then don't respond to their own ad messages. |
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 Serious Snap Trapper
Posts: 4275
Location: In The Snow, AZ | As someone who has sold, many times, I will ALWAYS respond. Regardless if they're sold. It's just respectful. Granted, yes, I have been busy and have forgotten THAT DAY, but I apologize and respond when I realize it. |
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 Expert
Posts: 1432
Location: Never in one place long | When I have sold in the past, I always respond to every single person who inquires even if it is sold. I promptly remove an add when a horse or item is sold. That's just rude and you'd think would affect them selling horses in the future unless they have amazing in demand horses... |
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 Veteran
Posts: 173
Location: Somewhere over the rainbow | I do remove the ad promptly and reply to all inquiries. I like to thank them for their interest and let them know if I may have something else or know of someone that would have what they are looking for. I don't sell many but I think it's good to keep your name in a good light. The horse world is small, very small. |
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  Neat Freak
Posts: 11216
Location: Wonderful Wyoming | I try to communicate to all inquiries as fast as possible. I usually don't list a cellphone number because I don't have service at home or within an hour circle. So texts are out. Seems most buyers don't like to talk on the phone so that leaves email and if those get stuck in spam, then I feel bad when I finally find them 2 weeks later. |
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Who Wants to Trade?
Posts: 4692
| Most I reply to almost instantly. I have had emails go to spam and I have also had facebook messages go to my other folder which I don't find for months.
Otherwise, if I don't answer the phone, leave a message and I'll call you back. I often have to go somewhere quiet before I can talk. |
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 Accident Prone
Posts: 22277
Location: 100 miles from Nowhere, AR | I messaged one on FB because that was the only contact info I had. Message shows read, but no response. I don't get it. |
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Veteran
Posts: 264
| I'm dealing with this currently....except I already made a large down payment on the horse.  Disappeared after paying deposit and can't get a single response to pick up and pay horse off. I see court in the near future. |
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 Elite Veteran
Posts: 678
Location: Canada | I'm also the person that has my phone at my side 90% of the time so I respond typically within a couple hours. I find it frustrating when you send a request for more information and a week later someone finally responds. Well darned if I can remember half the time which horse I was referring to (unless I was just looking at one).
I always laugh when I send an email and there has been a lot of interest in the horse. I appreciate when the seller lets me know that they have other people trying but I have to laugh when they say I have six (or insert large number here) booked in to look at the horse if he doesn't sell I'll give you a call. If the first six didn't want him/her I'm probably not interested either (unless there was a disclosed issue - gate, ducking, etc.)
The only emails I refuse to respond to are ones that have no other questions then "what's your bottom dollar." I always feel like responding back "more now for asking that question," but I put my Crabby Cakes back in the pan and just delete those emails.
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 Expert
Posts: 1302
Location: California | The biggest issue I run into is seller's who don't have decent pictures. I want conformation photos, not saddled, in a pasture, ect. I want side profiles and legs. If I don't see an ad with a photo that shows me what the horse actually is built like I turn away. As a seller I am very particular about getting all angles of the horse (after they are cleaned up and looking good.) |
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 Off the Wall Wacky
Posts: 2981
Location: Louisiana | BabyJ - 2015-06-05 11:15 AM
I do remove the ad promptly and reply to all inquiries. I like to thank them for their interest and let them know if I may have something else or know of someone that would have what they are looking for. I don't sell many but I think it's good to keep your name in a good light. The horse world is small, very small.
We very rarely sell anything. They tend to grow old with us.
But people are always calling my mom to ask about a horse they're trying, or if she knows of one for sale. She always wondered why people called her until my husband had one for sale. A friend called her (not realizing who owned the horse) and asked if she though he'd be a nice horse for her little girl. Mama was like, "No way. He's a really nice horse and bombproof, but I know he is not what you want for your kid." After that she figured they call and ask bc if she won't lie about her son-in-law's horse she just isn't gonna lie haha! |
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 A Gopher's Worst Nightmare
Posts: 5094
Location: Southern Oregon | I went through a "stage" were I sold a lot of prospects that I had been hording for myself. I learned real quick that horses sale faster if you respond instantly! I linked my email straight to my blackberry so the second it dinging I would ride over and pick it up and email right back. Also I would always ask the prospective buyers to CALL me after the first email. Really helped weeding out the tire kickers for the most part. |
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 Living on the edge of common sense
Posts: 24138
Location: Carpenter, WY | wyoming barrel racer - 2015-06-05 11:26 AM I try to communicate to all inquiries as fast as possible. I usually don't list a cellphone number because I don't have service at home or within an hour circle. So texts are out. Seems most buyers don't like to talk on the phone so that leaves email and if those get stuck in spam, then I feel bad when I finally find them 2 weeks later. I agree. A phone call is best and leave contact info and what horse you're calling about. My husband is 69 and doesn't text, doesn't want to learn how to text and doesn't even know how to read and scroll a text message on his old flip phone. No contact info is left, usually the text is something like 'do you still have the sorrel for sale'. Well, all we have are sorrels so don't even know what horse they are texting about. Keep in mind also, that those that raise and train their horses are ususally outside during the day so early evening and early, early mornings are the best time to try and get a hold of them. No excuse for a seller not to return a call if all the contact info is left in a message.
Edited by teehaha 2015-06-06 10:52 AM
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Expectations of a seller?