Posted 2016-08-07 10:43 AM Subject: Anybody had luck lately ordering from Elliot bit & spur?
Troll Buster
Posts: 6045
Has anybody ordered from them recently? I put in an order 2 months ago and was told it would take 3-4 weeks to build. I've given them my paypal info but haven't received an invoice... And they've been reading my Facebook messages asking for an update but don't reply?! Anybody had better luck lately?
Posted 2016-08-07 11:37 AM Subject: RE: Anybody had luck lately ordering from Elliot bit & spur?
The Advice Guru
Posts: 6419
RacinPeggy06 - 2016-08-07 10:43 AM
Has anybody ordered from them recently? I put in an order 2 months ago and was told it would take 3-4 weeks to build. I've given them my paypal info but haven't received an invoice... And they've been reading my Facebook messages asking for an update but don't reply?! Anybody had better luck lately?
Have you tried calling them?
I haven't ordered anything recently, but did hear there is about a 2 month wait list.
I always have had great service from them, but I call.
Posted 2016-08-07 11:48 PM Subject: RE: Anybody had luck lately ordering from Elliot bit & spur?
Elite Veteran
Posts: 887 Location: MN
I ordered a bit near the end of April. It did take a little longer than I was origially given for lead time, but was still about six weeks to get it. My inquiry email was answered promptly. I would email or call rather than message on FB.
Posted 2016-08-08 4:52 PM Subject: RE: Anybody had luck lately ordering from Elliot bit & spur?
Elite Veteran
Posts: 989
I had an issue with sharp edges on one of my bits I bought and it wasn't fun. Once I called them on poor service, it was prompt. They ended up being nice.