Yes. Even my computer savvy kids at school could not make it work! The other day I was playing around with my computer and just accidentally went to apps and there it was. When you open it up you can get a little icon for the tool bar at the bottom. Hope that works for you! I have had that program on my computer for about a year and could not believe the kids at school could not find the program on it.
Yes, brand new computer. It downloads fine, but then I get a .dll error. Spent $159 with dell to get a software warrenty and 3 hrs later, even they couldn't get it to work. It's been downloaded and uninstalled at least 6 times now.
Spent 45 minutes with Adobe on hold waiting for a technician.