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 Expert
Posts: 2013
Location: Piedmont, OK | Has anyone ever dealt with Praetorian Insurance on a mortality claim? I have an 18 yr old OTMR that hyper extended the hock and tore all the ligaments and tendons completely away. The vet said the humane thing to do is put her down. I left them a message but they are closed until Monday. I have never had to file a claim before. Hopefully they are good to work with. |
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Elite Veteran
Posts: 926
  
| Have you already put the horse down? They usually have it in the policy that you have to contact them before putting them down. AND, they usually have an emergency number for that notification. |
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 Quarter Horse HIstorian
Posts: 2878
Location: Aubrey, Texas | No adice, just sorry about your horse- |
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 Elite Veteran
Posts: 695
Location: Missouri | Usually if vet says to put them down they will pay. So sorry to hear this I have never dealt with that particular insurance co but I have LCI and they had an emergency number for after hours and weekends
Best of luck |
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 Shelter Dog Lover
Posts: 10277
| So sorry about your mare |
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Go Get Em!
Posts: 13503
Location: OH. IO | I'm so sorry about your mare.prayers for you and her.
Edited by jake16 2016-08-28 7:21 PM
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  Neat Freak
Posts: 11216
Location: Wonderful Wyoming | I put my stud down due to vets advice. He had an arthritic knee. I called ahead of time, told them when the appt was, had vet contact them. After he was put down, they wanted a ton of paperwork/vet records from the previous 9 yrs. They denied the claim. I even took a video the day we put him down showing how aweful he moved and the pain he was in. I have to say GOOD LUCK! It seems if they fall over dead you are ok, if not-they do all they can to get out of it. |
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 My Heart Be Happy
Posts: 9159
Location: Arkansas | So sorry about your mare. Prayers for her and you. . . . |
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Expert
Posts: 2013
Location: Piedmont, OK | She has not been put down yet. She is on stall rest and on meds to keep her comfortable. I called the insurance company over the weekend and left a voice mail. I have an appointment to take her in Thursday morning. |
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Expert
Posts: 2013
Location: Piedmont, OK | And thank you all for the responses. I appreciate it! |
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 I Prefer to Live in Fantasy Land
Posts: 64864
Location: In the Hills of Texas | If they feel that she can be made comfortable enough to be a pasture ornament...they will deny the claim.
So sorry about your mare..
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Extreme Veteran
Posts: 399
| While I have never dealt with this company I have put in a mortality claim. My insurance company needed to talk to my vet before my gelding could be put down. They also checked to see if a vet that was affiliated with their company was available to do an exam. My company was great to deal with and they also required an immediate Necropsy that was done right after he was put down they didnt pay for that to be done. I agree that it is a long process and alot of waiting. |
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 Elite Veteran
Posts: 999
Location: Sunny So Cal | I'm so sorry about your mare, sending prayers your way. Sorry no advice help on mortality claim. |
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Regular
Posts: 85
| Sorry to hear about your mare, I worked for an agency and our procedure was for the client to notify our emergency claim line BUT we also took the vets recommendation into consideration on emergent cases. As long as you and the vet have proper documentation and information about the injury you should be ok. I will say this about mortality claims.....our company required a proof of loss statement and a bill of sale or copy of the cancelled check before issuing the claim check. Sometimes this can be aggravating but be prepared for them to ask for all that information. Sorry again about your mare, I hope you have been able to get ahold of your agent today. |
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 Extreme Veteran
Posts: 396
Location: Iowa | EmtRoper - 2016-08-29 12:02 PM While I have never dealt with this company I have put in a mortality claim. My insurance company needed to talk to my vet before my gelding could be put down. They also checked to see if a vet that was affiliated with their company was available to do an exam. My company was great to deal with and they also required an immediate Necropsy that was done right after he was put down they didnt pay for that to be done. I agree that it is a long process and alot of waiting.
EMTRoper, who is your insruance company? I am currently looking into Plains Horizon out of TX and Wilkin's out of NE. |
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Extreme Veteran
Posts: 399
| I use American Equine Insurance group I have been with them for over 10 years. They are a great company to deal with. I have spoke with Wilkins insurance and he was very helpful and he recommended that I stay with my current company due to my horse having a minor colic episode.
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Expert
Posts: 2013
Location: Piedmont, OK | Just a little update they want a necropsy of the injured area before the claim is paid or denied. |
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