My friend is way out in the middle of nowhere and cannot get another farrier to come out for two horses. Plus she loves her farrier. But we noticed that her horses' toes are long and the heels are curling under. She complained that the toes were looking long and then a few months later, she noticed that the heels were curling under. It looks like he's not cutting the heels to maybe try to get a longer heel and a shorter toe. To me it looked like the feet were kind of sliding forward, if that makes any sense. She says he's a nice guy and willing to do whatever she tells him to do. Should she tell him to trim the heels more? That's what I would think but I'm no expert. 

Thanks in advance. 

She really needs another farrier, but if she sticks with him, he needs to trim the sole at the widest part of the hoof toward the back and rasp the toe back.  Maybe she can use google to help. 

I told her that but she says she can't get anyone else to come out there. I think she might try harder if this continues. I'll tell her what you said. Thanks.

Wouldnt hurt for her to take her horse to a lameness vet who has a farrier that comes to the clinic for radiographs. Then have the clinic farrier do them a couple of times to set the template for her regular farrier to follow. 

My personal experience has been if a farrier’s habit is to leave toes long and underrun heels, you might be able to get him (or her) to correct it for a trim or 2, but old habits die hard.

i second a vet to do rads and had the farrier trim to the internal structure.  

I would be looking for someone new.  

I have a gelding with under run heels and his heels were thin and curling inward.  We put a wide webbed aluminum shoe on him that really helped him develop healthier heels.  Keeping the feet as dry as possible in a must.  Dew on the grass is terrible on feet.  I have someone coming out to turn him loose after the dew is off the grass and I make sure to clean his feet every night before he is put up.  I also use Keratex twice a week to harden his hooves.  The horse's weight can be a factor if it looks as if your friend's horses feet look to be getting more and more under-run, but most under-run horses' confirmation have flatter feet than normal so that it makes it difficult to cut enough toe off.  The farrier may be concerned with cutting too much toe and making the horse sore.  Radiographs can give him a lot of information about what's going on and how he can modify his trims/shoeings.  Another thing to be concerned about is under-run horses are prone to developing navicular disease because all their weight is beared on the heel.  It a long process!  Good luck!  

That's exactly what she said he said. Their feet are flat and he didn't want to make them sore. 

I'll tell her what everybody said about the X-rays but she's an older woman and I don't think can easily take them anywhere. Maybe her vet has an X-ray machine. 

Thanks everyone. 

Do not take any sole and if possible leave barefoot and trim the toe every 4 weeks. If need be use boots for any lameness. Balance the hoof as needed. Best to just shape heel area without taking a whole lot. If you facebook join hoof rehab help. Cut off any /all sweet feed and anything with iron in it. Add probiotic /prebiotic, vitamins and minerals to diet.