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Why does Chevrolet not stand behind there trucks???

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Last activity 2014-03-20 4:40 PM
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Southtxponygirl
Reg. Nov 2006
Posted 2014-03-20 4:00 PM
Subject: RE: Why does Chevrolet not stand behind there trucks???



A Somebody to Everybody


Posts: 41354
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Location: Under The Big Sky Of Texas
Its an older truck and older trucks will have issues, hope that you check your oil.  Just sell the darn thing and get something newer.

Edited by Southtxponygirl 2014-03-20 4:03 PM
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JcNhEmI
Reg. Apr 2009
Posted 2014-03-20 4:03 PM
Subject: RE: Why does Chevrolet not stand behind there trucks???



Living within my means


Posts: 5128
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Location: Randolph, Utah
The dealership can't fix it for free just because it is a known issue, GM won't pay them for the work because the warranty has ran out.
When I worked at a Chevy dealer I know we replaced quite a few transmission lines and of the warranty was expired customer paid for it.
If you are that unhappy with it sell and get something else, love the dodge trucks!

Also JUST SAY NO TO EXTENDED WARRANTY.! They usually aren't what they seem, and most of them were terrible to deal with from the shops end!
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MS2011
Reg. Mar 2005
Posted 2014-03-20 4:40 PM
Subject: RE: Why does Chevrolet not stand behind there trucks???



Own It and Move On


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Location: The edge of no where
NJJ - 2014-03-20 3:54 PM
barrelchick617 - 2014-03-20 12:32 PM Depending on your mileage and dealers around you, you can buy an extended warrantee for your truck and it should cover most if not all things that go wrong. I have an 04 Chevy 3500 dually that just (literally at the beginning of the month) rolled 100K miles, and I purchased an extended warrantee when I purchased the truck 3.5 years ago, which just ran out in November, so just before it ran out, I chose to purchase another one. Cost me about $4,000, but literally everything other than general maintenance is covered for $100 deductible. Saved my butt last month when I took the truck in and they did over $1000 in repairs and it cost me $100. So yes, so far it hasn't paid for itself yet, but its nice to have when anything goes wrong. Towing is covered, loaner car is covered along with most repairs.
Wouldn't it have been better to put that $4000 in a savings account........more than likely, you will never use it....most money managers advise AGAINST buying extended warranties! 
This I have to disagree with.  Some money manager will tell you that, but they aren't always very informed on them.  I worked for dealerships and have a lot of experience with them.
1. Not all service contracts are created equal.  Typically I would agree that a powertrain service contract is a waste of money. Get one that is directly administered by the manufacturer.  Make sure it's usable nationwide.  I've never heard a complaint on these kind of plans.  Don't get some 3rd party no name fly by night deal.  Only get one that is an exclusionary policy (means that everything not covered is expressly listed).
2. I buy used vehicles (I'm cheap).  There are service contracts available from the mfg for all kinds of time/miles.  I know Chrysler offered one for gas rigs - bumper to bumper and unlimited miles that you could get for about $2500.  $100 deductible and it covered everything for as long as you owned the vehicle. Of course it was only availble on new cars, but if you put a zillion millions on everything like we do....it's pretty cool.
3. Pricing on service contracts is flexible.. it's just like cars, there's a markup.  $4000 for a warranty sounds really high to me, but I don't know about the condition of the truck it was put on.
4. A good service contract will cover towing and a rental car whenever yours is in the shop.

I CANNOT imagine throwing such a fit over a truck that old that is out of warranty.  When you bought the truck, you signed an 'as-is' form...it's called the risk you take with buying an out of warranty vehicle.  All the general managers that I've been around would invite you to take your business elsewhere.  That's just ridiculous.


Edited by MS2011 2014-03-20 4:44 PM
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