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Crown Leather tack
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Last activity 2014-05-13 3:45 PM
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TessBelle
Reg. Mar 2014
Posted
2014-05-13 1:04 PM
Subject:
Crown Leather tack
Expert
Posts: 1477
Location: In the land of peanuts and cotton
I bought a set from Crown Leather last year and my gelding hit a barrel last weekend and messed it up. I been trying I contact a few times a day ever sense. They don't answer the phone or emails. Does anyone know another way to get up with them? I got the number off there website but it's like a cell phone and no one answers or calls back.
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TheOldGrayMare
Reg. Nov 2009
Posted
2014-05-13 1:07 PM
Subject:
RE: Crown Leather tack
Expert
Posts: 4625
Location: Desert Land
Contacting them a few times a day seems a little excessive. Since it's not their fault I would assume they will not fix it on their dime...find another tack maker that is responsive that can fix it for you.
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TessBelle
Reg. Mar 2014
Posted
2014-05-13 1:11 PM
Subject:
RE: Crown Leather tack
Expert
Posts: 1477
Location: In the land of peanuts and cotton
TheOldGrayMare - 2014-05-13 1:07 PM
Contacting them a few times a day seems a little excessive. Since it's not their fault I would assume they will not fix it on their dime...find another tack maker that is responsive that can fix it for you.
I know they won't pay for it or do it for free. I would just rather them do it because they made it. I don't mind paying for it. I talked to the guy that makes all my leather products and he can't fix it because it's white caiman leather and he would have to buy a whole hide.
Edited by TessBelle 2014-05-13 1:16 PM
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abuffalo27
Reg. Dec 2011
Posted
2014-05-13 3:24 PM
Subject:
RE: Crown Leather tack
Veteran
Posts: 242
Send a fb message to her! Give her time to get back to you..maybe a week or so. :
)
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TessBelle
Reg. Mar 2014
Posted
2014-05-13 3:26 PM
Subject:
RE: Crown Leather tack
Expert
Posts: 1477
Location: In the land of peanuts and cotton
abuffalo27 - 2014-05-13 3:24 PM
Send a fb message to her! Give her time to get back to you..maybe a week or so. :
)
Ok I will. I didn't even think about them having a Facebook page.
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abuffalo27
Reg. Dec 2011
Posted
2014-05-13 3:30 PM
Subject:
RE: Crown Leather tack
Veteran
Posts: 242
Yes. That's the way I always ordered or spoke with her about anything I needed. I hope you get your set fixed soon!
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wyoming barrel racer
Reg. Apr 2006
Posted
2014-05-13 3:45 PM
Subject:
RE: Crown Leather tack
Neat Freak
Posts: 11216
Location: Wonderful Wyoming
abuffalo27 - 2014-05-13 2:24 PM Send a fb message to her! Give her time to get back to you..maybe a week or so. :
)
I emailed, called and facebooked several times. Finally had my name on the "list". Sent her a halter I wanted it all put on and after 2 months PAST my guessed date of just emailing her if it was about time to be started
(she had contacted me that she had all the stuff to make it
), I have YET to hear back...wait that was 3 months ago now. And she still has my halter. I REAKLLY needed it in the time frame she quoted me and ended up going with Cowboy Couture and got a beautiful halter. I could care less if she couldn't get it done in time, the not responding or emailing me back or calling really miffs me off. I knew ahead of time a lot of people had bad experinces, but I wanted to give the benefit of the doubt, plus her work is beautiful, no doubt about it.
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