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 Expert
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Location: IL | Just a vent, but I'm so tired of junk being made today! I have a 2014 F350 with 56,000 miles on it. It's still covered under the 100,000 power train warranty. Well started smelling antifreeze and my husband said that he could see it did have a leak. I bring it into Ford and find out that the radiator and bottom hose is leaking. Not covered under the warranty and it will cost a little over $2000 to fix. This is terrible. It's 4 days before Christmas, this truck is hardly even broke in and I have a repair bill this big! I do like the Ford trucks and I love the way it drives and pulls our horse trailer, but I'm sick of poor design and cheap materials being pushed off on to customers to pay to fix. This is not Ford tough!!! I also had a 2007 F350 with the 6.0 engine and experienced that disaster too! I know all these big trucks after a while will need mainentence and it's expensive but everything is made disposable! |
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Location: Not Where I Want to Be | sounds like you have a Ford Dealer problem, not a Ford Truck problem
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Expert
Posts: 2335
Location: IL | 1DSoon - 2016-12-21 8:59 AM sounds like you have a Ford Dealer problem, not a Ford Truck problem
I tend to agree with some there too!! I love the sales part of this dealership, but not a big fan of the service department! I talked with the manager several times yesterday. I told him that he needed to figure something out with Ford, if not I was going above his head. We will see what happens. |
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  Ms. Marine
Posts: 4627
Location: Texas | 1DSoon - 2016-12-21 7:59 AM
sounds like you have a Ford Dealer problem, not a Ford Truck problem
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I agree with this... Also if you fix the radiator and the hose yourself it won't cost you nearly as much. Just a thought. |
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 I hate cooking and cleaning
Posts: 3310
Location: Jersey Girl | Why would a leaking hose cost 2k to repair??
I also had dealings with the 6.0 nightmares. I will never buy another Ford. We trading it on a gas Chevy (the 8.1 liter) and haven't had ONE issue with it! I will NEVER buy another Ford..... |
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 Bulls Eye
Posts: 6443
Location: Oklahoma | That seems pretty pricey to repair a hose. Do you know of any good diesel mechanics that could fix it for you? We have a 2006 Ford 6.0 and we love it. Granted, hubby is a diesel mechanic so he works on it if need be, but ours is still bone stock. |
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Veteran
Posts: 170
Location: Texas | There are plenty of reputable mechanics that aren't at the dealer and some probably a lot better...Surely someone you know in the area can refer someone to you. I never use the dealer unless it's warranty...Good Luck... |
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 A Somebody to Everybody
Posts: 41354
Location: Under The Big Sky Of Texas | motorjock - 2016-12-21 10:29 AM There are plenty of reputable mechanics that aren't at the dealer and some probably a lot better...Surely someone you know in the area can refer someone to you. I never use the dealer unless it's warranty...Good Luck... I agree find a reputable mechanic to change out the hose for you, my husband is a mechanic and helps out people like you that the dealers want a ton of money to change out something as simiple as a hose that is easy to get to, if my husband finds out its under warranty then he will send them back to the dealer. Heck it could be a simple fix sometimes the hose clamp may have come loose and needs to be tighten up have your husband get under there and check it. Good luck to you..
Edited by Southtxponygirl 2016-12-21 10:40 AM
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Expert
Posts: 2335
Location: IL | Sorry let me clarify, the bottom hose to the radiator and radiator needs to be replaced. I do have a diesel mechanic and I love him, but if I have him put a new radiator in then it will void my power train warranty, and with how much things cost on these trucks I do not want to do that. I would think a major thing like a radiator should be covered under the power train. I have had several conversations with the dealership and they are going to see if Ford will help with the costs. I also had the conversation with the service manager and him telling me to buy an extended warranty. Never! A radiator should not have to be replaced at 50,000 miles. There is a defect with these radiators and Ford should be fixing the problem and not keep putting these crappy parts in these vehicles! |
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 Take a Picture
Posts: 12838
| Next time buy the service plan. that one thing wold just about pay for the service plan |
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 Midget Lover
Location: Kentucky | 1DSoon - 2016-12-21 9:59 AM sounds like you have a Ford Dealer problem, not a Ford Truck problem
Amen. |
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Expert
Posts: 2335
Location: IL | streakysox - 2016-12-21 10:43 AM Next time buy the service plan. that one thing wold just about pay for the service plan
After my experience with my other F350, I will never buy the warranty. They would have been putting the same faulty parts in the truck and it would have never been fixed. We always would have been having problems. I actually can't wait until this warranty runs out so I can have my mechanic work on it. He's way cheaper and honest. |
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Midget Lover
Location: Kentucky | Life hack - marry a mechanic. |
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Location: Not Where I Want to Be | merdth6 - 2016-12-21 11:46 AM streakysox - 2016-12-21 10:43 AM Next time buy the service plan. that one thing wold just about pay for the service plan After my experience with my other F350, I will never buy the warranty. They would have been putting the same faulty parts in the truck and it would have never been fixed. We always would have been having problems. I actually can't wait until this warranty runs out so I can have my mechanic work on it. He's way cheaper and honest.
once again
dealer problem.
your warranty does not have to be out to have someone else work on your truck.
That radiator is anywhere from $250-500 so that leaves you $1500 for labor. Seems excessive.
Also, I'm still wondering why the coolant system is not covered on your powertrain coverage. |
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 Fact Checker
Posts: 16572
Location: Displaced Iowegian | Contact your local dealer again and ask if there are any technical service bulletins regarding this problem. These are bulletins sent to the dealers for common problems that do not fall under a "safety recall". This also lets the dealer know that you have a little knowledge of how the warranty system works. Our Dodge dealer tried to not cover a "known" problem ($400 repair) when our truck was out of warranty.... After I contacted the company, they DID the work free of charge.
If you don't get anywhere .... contact Ford ! ! !
Edited by NJJ 2016-12-21 11:09 AM
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Expert
Posts: 2335
Location: IL | 1DSoon - 2016-12-21 10:52 AM merdth6 - 2016-12-21 11:46 AM streakysox - 2016-12-21 10:43 AM Next time buy the service plan. that one thing wold just about pay for the service plan After my experience with my other F350, I will never buy the warranty. They would have been putting the same faulty parts in the truck and it would have never been fixed. We always would have been having problems. I actually can't wait until this warranty runs out so I can have my mechanic work on it. He's way cheaper and honest.
dealer problem.
your warranty does not have to be out to have someone else work on your truck.
That radiator is anywhere from $250-500 so that leaves you $1500 for labor. Seems excessive.
Also, I'm still wondering why the coolant system is not covered on your powertrain coverage.
I agree radiator is a major componet in a vehicle. My mechanic wants to put in a different radiator so that this issue does not happen again. That voids my warranty. Like I said i'm waiting on a call back from Ford to find out the outcome. I also agree that it's ridiculous to cost that much. |
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Take a Picture
Posts: 12838
| My truck is a Dodge Hemi 6.4. Felt it fit my needs best BUT I purchased it from a dealership that has an excellent service dept. They are definitely customer oriented. |
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Industrial Srength Barrel Racer
Posts: 7264
| merdth6 - 2016-12-21 11:08 AM
1DSoon - 2016-12-21 10:52 AM merdth6 - 2016-12-21 11:46 AM streakysox - 2016-12-21 10:43 AM Next time buy the service plan. that one thing wold just about pay for the service plan After my experience with my other F350, I will never buy the warranty.  They would have been putting the same faulty parts in the truck and it would have never been fixed.  We always would have been having problems.  I actually can't wait until this warranty runs out so I can have my  mechanic work on it.  He's way cheaper and honest.Â
dealer problem.Â
your warranty does not have to be out to have someone else work on your truck.
That radiator is anywhere from $250-500 so that leaves you $1500 for labor. Seems excessive.
Also, I'm still wondering why the coolant system is not covered on your powertrain coverage. mechanic wants to put in a different radiator so that this issue does not happen again.  That voids my warranty. Like I said i'm waiting on a call back from Ford to find out the outcome. I also agree that it's ridiculous to cost that much.
Definitely keep elevating this until you get some resolution. I would be BEYOND LIVID. NO, a radiator should NOT be replaced at 50K miles. That is insane.
That said, I always buy an extended warranty and they are expensive but the one on my car has paid for itself several times. It's sad that you have to buy a warranty because you expect it to have an issue - especially how outrageous cars/trucks cost now. |
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Location: Not Where I Want to Be | here is an irrefutable fact folks.
Mechanical things break. It happens. I don't care if it's dodge, ford, chevy, etc and so forth.
The fact that the dealer is not taking care of dealer business is the issue. And the truck does not need an "after market" radiator. If you special go to mechanic says it does, you need another special go to mechanic
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Ms. Marine
Posts: 4627
Location: Texas | merdth6 - 2016-12-21 10:08 AM
1DSoon - 2016-12-21 10:52 AM merdth6 - 2016-12-21 11:46 AM streakysox - 2016-12-21 10:43 AM Next time buy the service plan. that one thing wold just about pay for the service plan After my experience with my other F350, I will never buy the warranty.  They would have been putting the same faulty parts in the truck and it would have never been fixed.  We always would have been having problems.  I actually can't wait until this warranty runs out so I can have my  mechanic work on it.  He's way cheaper and honest.Â
dealer problem.Â
your warranty does not have to be out to have someone else work on your truck.
That radiator is anywhere from $250-500 so that leaves you $1500 for labor. Seems excessive.
Also, I'm still wondering why the coolant system is not covered on your powertrain coverage. mechanic wants to put in a different radiator so that this issue does not happen again.  That voids my warranty. Like I said i'm waiting on a call back from Ford to find out the outcome. I also agree that it's ridiculous to cost that much.
My husband use to work for a Ford dealership. I asked him about the power train warranty and he said that it specifically only covers the motor and the transmission. |
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