The comment section under the new website announcement on Facebook is full of unhappy members. Not one post saying they like the new layout, and EVERYONE is complaining about losing the monthly $10 credit. I agree, if you're a member ALL records should be free anyway, but $10 was better than nothing.

After looking through the site some more, it looks like some reports are free, but they pre-select which ones those are. Gee, how generous. And apparently the reports you do buy now have to be emailed to you? Many people are complaining that they've been waiting 3 days for reports they bought and still haven't received them.

There are also people complaining that existing credits people had purchased above and beyond the monthly credit have magically disappeared.

I don't usually have problems with AQHA, and have been a supporter of them since I was a youth member. I have a Lifetime adult membership. This crap makes me seriously consider switching to APHA horses. Maybe their market will increase after this fiasco... lol

I logged in just fine. Find out current owners of a horse is still free, it was emailed to me but took about an hour. That's all I've ever really checked, so I haven't had any trouble. I sent in transfers the first week of February and got my papers back within 3 weeks. I'm having issues with one that I was given a duplicate registration on and the one who I bought him from is dead, so they won't let me transfer, but other than that all this hasn't bothered me. I only paid a membership so I could transfer them into my name, I won't keep the membership as there's not really a need for it when I have their papers 

I need a Ownership Report and I am lost!!  Do you have to be a memeber to get it even if it's free?  I need a report for #4656684...it will make a difference if I purchase him or not.  Wanted to do a little research.

Site will not allow me to sign to my account.

Wow. I cant even login. And I use the site EVERY week... UGGGGGGGGGG

I can’t log in either. 

I can log in, and request records, but when I tried to get a record that was $1 it not only added tax to it, but when I wanted to check out it asked for my cc..... I know for a fact that I had $8 of the free $$’s left last week, so no more free money.

there is a link for free records, and I requested 3 different horse records. Get a notice that an email with the link to the record has been send, and so far... no email... 1 I did last night, and thr other 2 a bit ago...

so clearly not working. They made a horrible website even worse....

Did anyone notice in the March/April America’s horse it said the February issue was “digital only”? Why are we paying so much money in membership fees to not access the records we want to, and to not be able to hold actual copies of the magazine we pay for?! I don’t like e-readers, because I love holding physical books and magazines. They are just taking way too much of our money and not providing enough in return. I will be emailing tomorrow to air my frustrations after I calm down for the night  

Okay, rant over   

Where did it say that, L?  I read it from cover to cover (I thought) but didn't see that.  And I'm like you---I like to hold books and mags!

It was just a little blurb on page 56, in the bottom right corner. I couldn’t even find it the second time I looked to show J.

Well just got an email from aqha explaining the new site. It’s dumb

And here I pride myself on reading every page!!!  Missed it

I like the idea of offering rotating free reports, but why couldn't they have done that AND let us keep the $10 a month? That would have drawn way more traffic to the site, and kept members happy.

LOL. I think this whole new thing AQHA is doing is nothing but a mess, I have gotton repetes of records that I asked for on the 5th and got the same thing again yesterday. The first time I asked it took a few days to get what I was asking for and now they are making sure I get what I asked for by sending the same one to me over and over, lol. It was all free as far as I can tell.. I need to try a different horse now, just experimenting trying to get it figured out..

I requested my first free reports last night. It took about 4 hours to get the email, and when I click the link they provided I'm sent to a page that says, "The previous page is sending you to an invalid url." Haven't been able to see a report yet.

I sent aqha a message on FB last night after making a comment on their page and they asked me to PM them. There response was they were processing... Its papers on my young horse that i sent in middle of jan. Figure i wont get them till july maybe.

K I finally found out how to get reports. Log in. I use the members tab. On the "records" menu second one down is "free reports".  Click on that and follow the prompts.  You will get an email with a pdf to download. But you can also go to "submitted reports". There's a list of your submitted reports. You can download from there.