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On hold for 6 hours... AQHA what is going on?

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Last activity 2019-05-18 11:16 PM
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KeepTheFaith
Reg. Mar 2019
Posted 2019-05-16 2:41 PM
Subject: On hold for 6 hours... AQHA what is going on?


boon


Posts: 2
0

I am very curious if there are any employees of AQHA on here or people who have had a good experience the past few months, who could explain to me why they are going about things this way. Selling and buying quarter horses is a mess right now. But they always cash my large checks within a week of me sending paperwork in. I know this is not news to any of us... but really, what is AQHA thinking? Bad bad executuion of implementing a new system at the expense of their paying and loyal customers. 



Edited by KeepTheFaith 2019-05-16 2:42 PM
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OregonBR
Reg. Dec 2003
Posted 2019-05-16 2:54 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Champ


Posts: 19623
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Location: Peg-Leg Julia Grimm

Just about every group I'm on is complaining about the AQHA main office. I have been waiting months for 3 pieces of business that should have been done in no more than 2 weeks.  Their website is a mess, it's very difficult to navagate.  And they've been p*ssing people off at a record pace. 

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KeepTheFaith
Reg. Mar 2019
Posted 2019-05-16 3:08 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


boon


Posts: 2
0

It's getting to the point having registration papers is near meaningless, with transfers/registrations/DNA getting "lost", keeping track of current owners and records while horses are being sold is going to get hairy. 

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~BINGO~
Reg. Jan 2012
Posted 2019-05-16 4:48 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?



Serious Snap Trapper


Posts: 4275
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Location: In The Snow, AZ

This gal recently posted on Facebook offering her services. I’ll be using her when I decide to send mine in. 

 

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della
Reg. Apr 2011
Posted 2019-05-16 5:56 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?



Peecans


2000100050010010010010025

I heard it was all Mitches fault. 

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1DSoon
Reg. May 2009
Posted 2019-05-16 7:28 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?





20001001002525
Location: Not Where I Want to Be

della - 2019-05-16 6:56 PM


I heard it was all Mitches fault. 


That Sum Mitch

 

 

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OregonBR
Reg. Dec 2003
Posted 2019-05-17 1:51 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Champ


Posts: 19623
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Location: Peg-Leg Julia Grimm

Meanwhile.... 

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crossspur
Reg. Dec 2004
Posted 2019-05-17 2:37 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Roan Wonder


50005000500050002000500252525
Location: SW MO

I love that they are blaming it on the new computer system and it's been falling apart for over 2 yrs. They say they are 90 days behind on registeration, and the new on line foal registeration is a night mare. A lot of their problem is they want to add as many steps and fees to a process as they can.

People need to start contacting their sponsors & affiliates all AQHA cares about anymore is money. They have no respect at all for their members

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Barnmom
Reg. May 2006
Posted 2019-05-17 4:23 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?



Hog Tie My Mojo


Posts: 4847
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Location: Opelousas, LA

The guy I train for actually flew from Austin to Amarillo to try and figure out when if ever we are going to get three sets of papers.  BTW, the Jockey Club is the bomb!  Super easy to deal with, never sit on hold with them, always talk to a real person.  

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OregonBR
Reg. Dec 2003
Posted 2019-05-17 5:01 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Champ


Posts: 19623
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Location: Peg-Leg Julia Grimm

Barnmom - 2019-05-17 2:23 PM


The guy I train for actually flew from Austin to Amarillo to try and figure out when if ever we are going to get three sets of papers.  BTW, the Jockey Club is the bomb!  Super easy to deal with, never sit on hold with them, always talk to a real person.  


Maybe that's the ticket.  The papers are $300 (several years ago) but everything else is all inclusive.  No transfers needed ever.  

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hoofs_in_motion
Reg. Apr 2011
Posted 2019-05-17 8:17 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?



Undercover Amish Mafia Member


Posts: 9991
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Location: Kansas

I called two weeks ago and haven't had a call back from them, and even sent an email with absolutely  no respose. I just wanted to know if a stallion breeding report was recieved by their office so I can get my breeders certificate for my baby. MEH

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jkrm
Reg. Mar 2008
Posted 2019-05-18 8:54 AM
Subject: RE: On hold for 6 hours... AQHA what is going on?



Ima Non Controversial Girl


Posts: 4168
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Location: where the wind blows

~BINGO~ - 2019-05-16 4:48 PM


This gal recently posted on Facebook offering her services. I’ll be using her when I decide to send mine in. 


 



This would **** me off even more. So if you pay this person you essentially jump the line which means those that don’t wait even longer. I need to send my papers in on 2 horses to get their brands added to the papers but I’m actually scared to based on everything I’ve heard. 

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OregonBR
Reg. Dec 2003
Posted 2019-05-18 2:04 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Champ


Posts: 19623
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Location: Peg-Leg Julia Grimm

hoofs_in_motion - 2019-05-17 6:17 PM


I called two weeks ago and haven't had a call back from them, and even sent an email with absolutely  no respose. I just wanted to know if a stallion breeding report was recieved by their office so I can get my breeders certificate for my baby. MEH


You should be able to find that on their website.  Do you have a login?

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OregonBR
Reg. Dec 2003
Posted 2019-05-18 2:07 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Champ


Posts: 19623
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Location: Peg-Leg Julia Grimm

They created a link to this information.  Maybe we can figure out how to get around on their new site. https://www.aqha.com/-/aqha-website-current-issues-and-help-resources

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Southtxponygirl
Reg. Nov 2006
Posted 2019-05-18 2:55 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?



A Somebody to Everybody


Posts: 41354
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Location: Under The Big Sky Of Texas

~BINGO~ - 2019-05-16 4:48 PM


This gal recently posted on Facebook offering her services. I’ll be using her when I decide to send mine in. 


 



Well this would really tick me off, so this lady can get it all done faster if you send her a fee for taking the papers and the Reg. fee over to AQHA for you over others that have been waiting to get their papers back for months or a year, so this proves that you need to have some pull to get your papers back in a reasonable time? I think it's really unfair to the ones that have been waiting and waiting for months to get things done with AQHA, AQHA should be ashamed of themselves for taking Rachel over the ones that been waiting..AQHA needs to get their act together and treat everyone fair and get papers back to owners, I think they should not be cashing checks untill after the papers are finished and mailed off.

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hoofs_in_motion
Reg. Apr 2011
Posted 2019-05-18 7:16 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?



Undercover Amish Mafia Member


Posts: 9991
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Location: Kansas

OregonBR - 2019-05-18 2:04 PM


hoofs_in_motion - 2019-05-17 6:17 PM


I called two weeks ago and haven't had a call back from them, and even sent an email with absolutely  no respose. I just wanted to know if a stallion breeding report was recieved by their office so I can get my breeders certificate for my baby. MEH



You should be able to find that on their website.  Do you have a login?


Yes I have a login, where would I find that information at?

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OregonBR
Reg. Dec 2003
Posted 2019-05-18 11:16 PM
Subject: RE: On hold for 6 hours... AQHA what is going on?


Military family

Champ


Posts: 19623
50005000500020002000500100
Location: Peg-Leg Julia Grimm

hoofs_in_motion - 2019-05-18 5:16 PM

OregonBR - 2019-05-18 2:04 PM

hoofs_in_motion - 2019-05-17 6:17 PM

I called two weeks ago and haven't had a call back from them, and even sent an email with absolutely  no respose. I just wanted to know if a stallion breeding report was recieved by their office so I can get my breeders certificate for my baby. MEH

You should be able to find that on their website.  Do you have a login?

Yes I have a login, where would I find that information at?

I have a pdf ready to send you.  I can't get it to load on this thread.  Probably too big.  I can email it to you.  PM me your email. 



Edited by OregonBR 2019-05-18 11:19 PM
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